Hi my Name is Ida May and I got a pool this spring from recreational installations. I love my pool, we had other pool company's and always had issues. I haven't had one issue with them. water was nice and clear all reasons, the guys were so good at putting it up. I would absolutely recommended recreational installations pools.
was very helpful very nice and i love my new pool. The staff members they have inside are just great and very helpful
Great work!! Hard working men.. I totally recommend them.. to any one who needs any work done.. 100% on a pool
I am shocked to see all the bad reviews!!! We just had our pool put in not too long ago and we are ecstatic with the results! The business is a friendly business and will work with you. I will recommend this place to everyone needing a pool!! Don't know who the bad reviews were talking about because that's not the person I dealt with!
DO NOT BELIEVE ANYTHING YOU SEE ON HIS WEBSITE! We hired "Lying" John Brown at Recreational Installations to install a new liner in our inground pool in February 2014. Installed new liner in May 2014 and then we realized the water level kept going down as well as the liner was coming down in three or four places. Called John Brown over 50 times in attempt to get leak detected and liner secured with no return calls. After threatening to hire an attorney and take him to court he finally came out in October and attempted to fix leak before winter closing. Upon opening pool in May 2015 the water level had gone down 12" as well as the liner had dropped. Again started calling and leaving messages for John Brown. He did come out a few days later and used a #2 pencil to mark the water level and said he would be back in a couple days to check for leak. It is now July 7, 2015 and we have not seen nor heard John Brown.
RUN do not walk away from this business! They do not stand behind their work. We have been trying to get them to fix a problem since October of 2014! All we get from them is a big run around. Will not fix the problem or return phone calls. This business will take advantage of you!
Great service. They stand behind their work. Very professional and friendly.
A group of guys from this place came to replace a pool liner (round above ground) last summer for my mother in law. I came by that weekend to check it out, and found two partially burned cigarillos between the pool deck boards, clearly left by the workers. Less than a week later, the pool exploded at the seam.My mother in law tried to call them the following day, and the owner (Jeff) was RUDE and yelled at her about calling his "men" unprofessional (I believe the cigar butts speak for themselves) and that the shell had existing damage. Why didn't his "professional" expert installers warn my mother about the damage (they claim) that would ultimately cause the pool to collapse BEFORE installing the liner that would then again cover it so we again would not be aware of damage?Why did the owner of a small business yell at and upset a customer when they called about a justifiably and OBVIOUSLY stressful situation that filled the neighbors' basement with water? Ultimately he was rude to her on the phone and offered no workable recourse for the money she wasted for this job. Do we want to talk about professionalism?It's unclear if there was existing damage to the metal she'll that caused the weakening, as it IS NOT VISIBLE WITH THE DECK AND LINER INSTALLED. I expect a pool person to do the following in order for me to consider calling them any synonym of "professional", not consider calling a lawyer or the media, and be generally forgiving of what may or may not have been an oversight of his professional cigar-smoking staff:1: inspect and notify homeowner of any damage to concealed parts before installing a high-tension rubber sock in it, re-concealing any damage and filling with thousands of lbs of water2: pick up your litter and trash before leaving the worksite3: be polite and understanding to homeowner who just lit (drowned) $1000 to your business and is understandably alarmed (and not rude to you) when calling4: don't dodge phone calls from her son in law when he's trying to get in touch with you to discuss this ridiculous situation and your crappy attitude toward her.She's having a new pool shell and liner installed by another company. The least this business could have done was offer a new liner since their installers did not properly inspect the work site before slapping a new liner in an (apparently?) unsuitable shell. This business does bad work, does not ensure their work is placed and done to a suitable structure before walking away, and offers no efforts to resolve the situation amicably and even goes so far as to be rude and aggressive to the customer when contacted about the problem. I'll not recommend this company for anything but one star reviews on every site I can locate. I'll not recommend contacting them unless you have a thick skin and enjoy abuse. Hire them if you enjoy cigarillos. They'll share. Other than that, stay clear of this company who has no clue how to deal with people with maturity and class.
Great service and friendly
I will definitely not recommend this company at all. The owner John is very dishonest and does not return phone calls. I am still waiting on him to finish his job that he told me that would take 1 week back in July. After numerous amounts of lies from him, I will take him to court. Anyone that's wants info on my situation can email me at email@example.com