What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
These guys are great & usually come in with a better price than everyone else. They'll work their hardest to make you happy. I guess that's why they're always so busy.
I would just like to say that I have used their services when I didn't have time to fix my vehicles myself many times in the past and they have never let me down. I have since moved away from Kokomo over 13 years ago. But I recently had a friend who broke down in Kokomo and needed a repair too their vehicle.. and they asked me for advice on who they could depend on to take action and fix their vehicle in a short time being they were from out of town and some place that would be respectable in the matter of their financial situation.. I knew from my past experience using Quality Auto Care that they were My best choice for advice on who my friend should take their car too. So when I called them to ask if they could help? I was impressed once again.. they still had my information on their computer as a customer and still even after all these years knew who I was.. and they took very good care of my friend.. They fixed the vehicle in a great timely matter and the price was great for the work and parts involved.. they even took care of having the vehicle towed to their shop for me immediately that day with in an hour.. I would like to add that I myself am a mechanic.. so I do know good work when it comes to repairs.. and also prices. So that's the reason I am giving them five stars for being an excellent choice for automotive repair in Kokomo.. Excellent job guys.. oh and one more thing.. they even did a follow up call to ask about my customer service and satisfaction... I was very impressed.. and so was my friend who had the breakdown while in Kokomo.. You can depend on Them.. 100% And no.. they didn't ask me to do this review.. It was the least that I could do after the fast response and awesome results they gave me and my friend.
I went in for a tire alignment, and they told me i need a service before they could do the aliment. It was something i could do myself and didn't need and they got rude with me . so when i came back the next few days with an appointment set after i fixed what was needed they said someone came in before me and it was first come first serve and that it would have to be next week. whats the point of appointments if you claim its first come first serve, i would have came earlier if that was the case. its retaliation because i fixed what was needed for far cheaper than what they wanted. And they lost mine and my family's business.
I took my Jeep in for an alignment, they did not do an alignment. They checked the alignment, which would have been fine and I would have been completely OK with paying the $50 to have the work done even though numerous businesses in town do alignment checks for free, but if they would have centered my steering wheel it would have been fine. Well....the tech said "it is too labor intensive" it literally takes 5min to re-center a steering wheel. I have done it myself numerous times. The tech proceeded to say the adjustment was in the "rack and pinon" well, that is mistake #2 because my Jeep does not have rack and pinion steering. Basically, the tech shouldn't even go near a vehicle with a wrench if he doesn't recognize or know what rack and pinion steering is. They were hoping I was a non-mechanic type person. Little did they know I rebuilt the ENTIRE front end of that Jeep and did an alignment on it BEFORE i took it to them.So, all they did was check the alignment, didn't even do anything with it, lied to me and will not refund my money. I am very displeased with the quality of business this place puts out. This is also NOT my first issue with this place. So I suggest looking elsewhere for your repairs.
Took truck for vacation checkup - totally missed bad tires and rear differential problems which failed during trip, would not take responsibility -'they have a reputation thats great'. owner is obnoxious and doesn't keep promises. Even oil change was botched up and paperwork modified after the fact. DON'T TRUST THEM.
This Indy Tire was one of the best service I have received. Great service and information. As soon as I walked into the store, I was treated with respect and felt very comfortable. The manager educated me significantly on what tires would be best for my family & was patient with me. He worked within my budget and we found the perfect tires for the winter. The tires are excellent quality and a great price. Indy Tire in Kokomo officially has our service! I recommend this store to all my friends and family.
Did a great job on my Jeep. Only issue was the time it took, however it's understandable considering how busy their shop gets.
Set an appointment 4 days in advance to get my tires rotated and balanced . Apparently the manager does not know how to read an appointment sheet since they did a rotate only and proceeded to tell me it was my fault cause I didn't tell him to balance them when I came in. Plain as day it was in his notes. Didn't even look. Horrible manager.
Very professional and quick. they are committed to satisfy you. Excellent quality workmanship and a friendly staff
Went in with a friend to have his jeep realigned. We had $250 hidden in the center console to put towards an Xbox 1 later that day. After they aligned the car the mechanic took it out on a 20 minute test drive, with no permission. After paying for the service and leaving we noticed the money was gone. The manager and owner called us liars and refused to do the right thing and return our money.They are liars and thieves do not take your vehicle to them and don't trust them
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.