Havent been there but if its open 24/7 they need to learn to pick up phones to service their posible custimer. Try answering your phone.
This is the best club I've ever been to and I've been to a lot! The people that work there are awesome, friendly and very helpful. The atmosphere is great and music is good. If you want to go somewhere to have a good time, hassle free, then you have to check them out. Idiots are not allowed they are shown the door quickly. Yea! I've been going for over a month and can't wait for Saturday's to come around just so I can go there. If you're in Knoxville you gotta check them out!
The owners of Blackstock, formerly “The Valarium”, are handsdown the worst managers of any bar/club in the Knoxville area. When approached in a polite manner about being shortchanged, they kicked me out. I did not argue or be aggressive, but politely spoke to the employee who asked me to leave. Then, a ‘manager’ came out and told me I could review the tapes on Monday (this being Saturday) to see if I was correct in my claim. He would not give me a card, or allow me to take his number, and barely got his name. Matthew (if I heard correctly, under his breath as he walked away). He then told me he would not argue about the matter (as if I was beingargumentative to start with) when all I did was simply point out that I hadpaid with a ten and not a five-dollar bill. Two more employees then came to the door and demanded I left the property. This is all over a simple dispute of change. Mathematically, a 3-dollar beer, plus 1-dollar tip, taken out of a ten-dollar payment, should not equal, one dollar. However, that was what I was given. When I addressed the issue with the bartender, he requested security, who promptly took me to the front door and told me, I had to leave. This is the first night I have spent in the new business, and after such a poor experience, it will be the last. With the new owners having such a negative attitude on customer service, especially towards one who is not being problematic, nor confrontational, and merely acknowledging the lack of correct change; it leads me to believe that these owners do not care about their customers, but only theirprofits. Anyone who knows even a fraction of who I am knows I would not cause problems in a service-based industry, since I used to work in one myself. These owners clearly have a disregard to anyone who wants to point out the theft of their employees and have no regards towards the claims they make. Even after several phone calls, they have not answered to discuss the matter. This is hands down, the worst business I have EVER encountered in all of Knoxville. I am sorry to any band who performs here, but I will NEVER photograph nor attend a show that is at this location.
Thank you Sonny & Becky: Innkeeper/Host/Owners of the Maplehurst Inn My wife and I and our just purchased Ford F-550 were driving home to Florida. As we reached the top of a steep Mountain stretch 15 miles from the Kentucky / Tennessee border we lost power & coasted to a stop just beyond a deep ravine against the mountain side.(We'd moments earlier called a Bed & Breakfast we determined would be another 1.5 hours drive, The Maplehurst Inn.)We called and AAA sent a great tow truck driver who said the truck would need repairs & it was late Saturday night so he suggested we find a place to stay. We decided to tow to Knoxville about 85 miles south & we started down the highway toward Tennessee. During the ride I called Sonny 4 times. He was always patient & helpful putting us at ease. He said he would be there & the room would be waiting. He gave us directions & with a 20��� ft tow bed with F-550 on top we eventually made it to the Inn around 11 pm.To our amazement there were thousands of people walking the streets. Every parking spot in town was taken. The lot next door was packed & throngs of people congested the road. Sonny and his dear wife Becky stared at us in disbelief. I asked where I might park the pick-up & he laughed & shook his head ���that is no pick-up���. It seems that we had chosen a Bed & Breakfast 2 BLOCKS from the University of Tennessee Football Stadium on game night & arrived the moment 104,000 people were leaving the stadium after winning! Sonny jumped in his car and went in search of a nearby parking spot. My wife in the mean time took her shattered nerves into the Inn. She never lost her cool during this entire ordeal; Not when we lost power at 70 miles an hour, not when I stopped against the rock Wall that all night long sent shards & pebbles down on us, not when I stood out on the darkened highway directing 18 wheelers away from the legs of our tow truck driver as he tried to get us going, and not even when we ignored her reiterated directions from Sonny,��� DO NOT get on I 40 East, DO NOT get on I 40 West���Exit on Henley street��� when we passed Henley Street and got on I 40.Sonny found a spot, the driver dropped the truck & Sonny drove me back to the Maplehurst Inn and my wife.Sonny got on the phone, 11:20pm & called restaurants around he found one open, Calhoun���s on The Volunteer Landing.We ate and walked back to the Inn.Our room was a cool haven of peace called the Rose room. IT WAS WONDERFUL.The next day, & for the following 5 days, as the truck was repaired, Sonny and Becky became like family to us. ���He let me use his Car���He offered his cell phone when ours died.���He found a Dealer that was willing to work on the vehicle ���He took us to see beautiful Mountain Top Views & Lakefronts to take our mind off our worries���He and Becky took us home for supper���Sonny and Becky took us on a tour of Gatlinburg and on to the Smoky Mountains. (Unbelievable Beauty & Majesty)���Sonny and Becky took us to Downtown Knoxville for an evening of Local cultural discovery.���Sonny took us to an Egyptian restaurant that only the locals know about. If you stay in Knoxville���Go To MO���S KING TUT GRILL. It is worth the trip!���Sonny took us to the University of Tennessee Stadium, The Norris Dam (WOW what a place) and a historic Grist mill. ���They drove us through Old City & we saw homes that had been restored to their original Beauty. ���They took us on an evening tour of the historic cemeteries in the city.���And when the Truck was repaired he drove us to the Ford dealership and gave the repair his approval.It was a week like no other in our lives. We threw a dart at a map for a casual one night stay and ended up making a family like friendship that we will to keep precious for all our days.
Our daughter is a student at the University of Tennessee and we chose the Maplehurst Inn http://maplehurstinnbedandbreakfast.com/roomsattheinn.aspx because it is walking distance to the school. We reserved a stay for an extended weekend visit and a little sightseeing with her. If you are in Knoxville you must talk with Sonny. He is a wonderful host who every morning guided us to the best area attractions. We are fortunate to have seen the cultural nuances that make Knoxville a beautiful gem. We saw museums, went to a Storytelling event and a Greek festival, the zoo, the bluegrass music festival, and the spectacular Smoky Mountain Harvest Festival. We toured Old City and the Cemeteries and every evening we CAME HOME to The Maplehurst Inn and shared our experiences with the other guests. We had a memorable time with our daughter. Thank you so much Sonny.