horrible!! I took my laptop in for a memory upgrade, then the lady that owns the shop saw that i needed a laptop fan so before even asking my permission she began opening my laptop to take the fan out, she never once ask me if wanted her to replace it. so she went into her landfill pile of computer parts and picked a fan out of one of the old laptops in the floor and then put it in my laptop. the fan did not fit so now my laptop over heats and shuts off, my wireless switch no longer works. basically she screwed up my laptop. the ram that she put in it came from a box full of used ram no telling how old. I went from 4 to 8 and my laptop was even slower than before. so i told her to take it out and put mine back in.. her shop is full of junk don't take anything there to be worked on she will try to fix it with bits and pieces of parts from old laptops and computers. her shop is a mess. thank goodness i did not have to pay her anything, but to bad i will need to take my laptop to a real shop to have it fixed from where she messed things up.. just don't go there for nothing!!!!!! it is not fair that now i have to fix my laptop after she went in there and did GOD only know what to it. i went in my laptop was running fine i left and my laptop was not, how in the world does a computer tech person thinks that they can replace parts in a sony laptop from junk just laying around on the floors in the shop. i could not believe how unprofessional this woman was and the condition of the shop.. just because you have a shop full of busted old computers that don't make you a genius when it comes to fixing them because now mine is messed up when it was running great before. stay away from this place!!!!!
I appreciated the honesty and time that they spent with me. I will tell everyone. Kevin is extremely helpful and intelligent.
Like the service and all the older parts but also the newer part and the at home sit down and chat atmosphere
Great customer service at a very good price. I was very happy. I received a full explanation and options.
They buy computers for $50 then sell for hundreds. They do not understand how a computer even works.
Very reliable and trust worthy.They know what to do to please you.
Best place in knoxville to have any type of computer service done.fast, honest and prices are greatcould not ask for anything better