We go in for our appointment with the CPA and secretary says he should be in a moment. We waited for a good 15 to 20 minutes and still nothing. So the secretary came in and said he is on the phone with the IRS and asked if we would mind if she got started with the process. He walked by several times and casually waved, but never came in to help or do anything related to us. Later I get a call saying the needed more paperwork to make sure everything is correct. I told them several times this is all have and so on and so forth. It seemed to turn into an argument at times, but it eventually got sorted out. So about a month later I mind you we got a call saying our taxes were ready to go over. They quoted me a lump sum of about $1,800 for my total refund. It struck me as odd considering I checked before we saw a CPA online with an estimate much higher than that. I told them it seemed off again the CPA was too busy to attend to us. The secretary said it was checked by multiple people and so on that, there was no way it could be wrong. That is when the CPA seemed to rush in and again quote there is no way it could be a mistake, but still, we seemed discouraged. We got up to leave, and that is when he said he would gladly like to make an appointment to go over everything in detail. We were already done at this point because he seemed to care so little before why should we waste our time and come back so that he can tell us we are wrong. So later that day I decided to Turbo Tax on my phone and went all the way through it just to see what I would get. Turbo Tax quoted me $3669. Not only that, but everything got sorted out significantly quicker. In the end, it got approved by the IRS, and I did not lose almost $2,000 by going to this CPA. I strongly urge anyone not to waste your time with this place because all they want to do is steal your money especially if they think you are too ignorant to question their judgment.
Serving the Knoxville Area.
From Business: When it comes to record keeping for your home or business, you want to be sure that there wont be any mistakes. Dont run the risk with your financial future. Call…
TERRIBLE SERVICE! My Dad took his papers the end of Jan. 1st of Feb. 2015. I just had to pick them up 4/10/15 because he had not done anything with them and did not plan to. We will now have to file an extension! Would not answer my many phone calls. Would NOT recommend. Save $500 by not using him! My 86 year old sick father has lost a lot of sleep over this! Should give NO stars!
Tom has done our taxes for many years. We moved out of state and he continues to be our accountant. We have no worries and they are done in a timely fashion each year.
Tom is a great accountant. He works with you to find all your deductions and is wonderful to work with.