I asked the cashier which sandwiches were on buns rather than Texas toast. She rolled her eyes and sighed. She walked over to a counter poster with pictures of sandwiches and tapped each one saying "Bread, bread, bun, bun, bread" like I knew what she was pointing to. It was rude and humiliating.I called the store from my cell phone while in the dining room and asked to speak to a manager. A man mumbled he was on the management team and I told him the cashier had been rude to me. He couldn't have cared less. He knew I was in the restaurant still and didn't bother to come speak to me. He didn't ask what had happened. He just said in an bored tone "Well, I'm sorry." I said "I see you don't care and now I know why your employees don't care either."It was unacceptable treatment and I didn't go to Zaxby's to have rude employees who hate their jobs to ruin my day.Now on to the food. My fries were cold and the tomato they put on my sandwich was hard and mostly green. Their food is expensive for what it is and their customer service is lacking so I expected it to be at least good food. Boy was I disappointed.Don't go here and ruin your day like I did.
2920 S Mall Rd NEKnoxville, TN 37917
From Business: Founded in 1969, Cracker Barrel Old Country Store is a chain of family restaurants that provides a range of dining options. The restaurant offers home-style count…
One of the best chicken sandwiches I have ever had. My wife and I enjoyed the services and the were so friendly to our young daughter.
Awful service and food. I went here with my family thinking it was a family restaurant. It was not. Everyone there was so drunk they were practically falling over. One guy thay was explained to be a "regular" tried to ask out my sixteen year old daughter! The waitress was horrible and not at all friendly or sympathetic when our food took almost 45 mins to come out. My advice is don't bring your family here... We ended up leaving and won't ever be back.
Raised on Popeyes yummy best chicken ever!