Knoxville, TN Pool Tables

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The Great Backyard Place

4. The Great Backyard Place

BBB Rating: A

8100 Kingston PikeKnoxville, TN 37919

(865) 694-4126

From Business: From pools to patios The Great Backyard Place in Knoxville is a one stop shop for all of your outdoor living needs. Don't know where to start? Call our trained st…

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5. Aurora Pool Spa & Billiard Gallery

(1)

6521 Central Avenue PikeKnoxville, TN 37912

(865) 686-0004

Contract signed with Aurora Pool and Spa in Knoxville to install pool, decking, walk way, and retaining wall on March 25, 2016. Work began on June 1…

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6. Hot Shots Billiard Service

734 Mitchell StKnoxville, TN 37917

(865) 661-7186
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7. A-1 Billiards

2016 E Magnolia AveKnoxville, TN 37917

(865) 523-4144
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8. Games And Things

BBB Rating: A+

10706 Kingston PikeKnoxville, TN 37934

(865) 671-4530
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9. Knox Cigarette Service Co

2016 E Magnolia AveKnoxville, TN 37917

(865) 523-4144
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11. Aurora Pools Spa & Billiard Gallery

1235 Dolly Parton Pkwy Ste 6Sevierville, TN 37862

(865) 774-2101
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12. Hot Shots Billiard Service

734 Mitchell Bend RdBlaine, TN 37709

(865) 661-7186
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13. Aurora Pool Spa & Billiard Gallery

(4)

404 N Liberty Hill RdMorristown, TN 37814

(423) 317-7222

Go she Wesley and the gang for all your pool needs. This please is excellent....

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14. Rustic Two Retro

101 Highway 95 SGreenback, TN 37742

(865) 229-2379
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15. All Pro of Gatlinburg

334 Eastern Sky Dr.Gatlinburg, TN 37738

(828) 298-0595
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16. The Old Store Leisure Time Products

450 S Jackson StMorristown, TN 37813

(423) 585-0502
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Helpful Reviews 
Aurora Pool Spa & Billiard Gallery
Tammy C. rated

Contract signed with Aurora Pool and Spa in Knoxville to install pool, decking, walk way, and retaining wall on March 25, 2016. Work began on June 14th 2016. Spoke with Jeremy, the contact at Aurora concerning long wait time for installation. Pool arrived and was placed in ground without problem. The retaining wall was installed then the pool crew came back with a bobcat and placed rock and dirt behind the wall. The concrete contractors arrived and poured decking and walkway and dumped the remaining concrete in our yard. We noticed that the concrete surround was missing part of the white water barrier guide and the metal attaching the guides were still exposed surrounding the lip of the pool. The concrete walkway was not roughed and was and still is very slick. After debating this with Jeremy on several occasions and discussing disputing the payment for sloppy work, A Bill Bond was sent to inspect. Mr. Bond stated, in front of both of us, that he could apply a sanding treatment to the walkway and hand sand the rough exterior surrounding the pool (also removing the metal staking for safety) but would have to completely redo pool surround to fix white form at water line. He installed bathroom caulking around that area of the pool to make it more aesthetic. He asked if we were happy with the work and we told him at that time that it was not done properly and we were not happy with it. We made several complaints which were never followed up by the Manager or Owner. 10 months have passed. We are attempting to build a pool pavilion, however, the engineer said the wall was bowed and has moved 3 inches where obvious water is seeping through. There is a large crack in the pool decking exactly opposite of the wall bow. The contractor communicated that a drain would need to be installed to keep the integrity of the wall and possibly the wall would need to be removed and rebuilt to keep the wall from crumbling into the pool. He videoed movement in the wall in the area of bowing. Light is also seen through the wall and this should not be happening if properly back-filled. After 3 attempts to reach Sean at Aurora, he called and stated that it was all completed properly and it was our problem not theirs. We have received a quote of $8,000 to $10,000 to fix what cost us that to begin with. We have photos and videos of all issues that we reported.

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