Beware-this location does not stand behind it's price quote and the customer service is not good. I called and got a quote to repair my back window. I was happy enough with the price and scheduled an appointment. The lady who I booked the appointment with told me someone would have to be home all day because the technician could come at any time. I wasn't really happy about that but I scheduled anyway because they price quote was reasonable. The lady told me the technician would call when he was 30-45 minutes away. The day they were to fix it came and that's when the trouble began. First, the technician called and said he was on his way. He showed up over 2 hours later. He fixed the window and then gave me the bill which was much higher than the quote. When I called to question the higher price I was told the "call center" gave me that price. I complained about the price but was told the owner would call me back. I paid the technician (a big mistake on my part) and believed what Megan at the shop told me that the owner would make it right. I have left several messages for Dwight, the owner, and he will not return my phone call. This company is "franchised" so I don't know how other Glass Doctors do business but this Glass Doctor rips people off and doesn't stand behind their price quotes. I will never do business with them again.
Rusty replaced the fogged glass in our French doors when two other companies said we would have to have the entire door replaced, not just the glass. Cannot recommend him highly enough.
Locally owned.Awesome work!No stress visit and easy to work with. They follow-up and get the work done to your satisfaction
Just called this business today (Feb 2016) and got a recording that this number is no longer in service.
Great experience!I had a frameless glass shower door installed and they had the best price and the customer service was great from the owner to the installer.I would recommend this company.Josh Stansberry
They wanted to charge me OVER $500, yes - over five HUNDRED dollars to just replace glass in a window! They let me know they would make my 40 year old window look like brand new. I told him I could get a whole new window for that. They laughed and said no you can't. Well - yes I can & I DID!! I got the window at Case Bros. in Sevierville for $129.00 and had it installed for another $100.00. I was so happy with that I decided to just go ahead and replace every window in my house. Besides Case Brothers there's also South Eastern Salvage that has nice windows (32" x 52") at good prices, but SE Salvage doesn't come with the screens.
Absolutely unbelievable! I had Rusty out on Tuesday for an estimate of a 96 X 42 mirror that needed replacing as it had fallen off the wall in our master bath. The next day I called him and told him he had the job. This morning, Thursday, I got a call and said they were ready to bring it out and install the mirror. They came at 9:25 and in 30 minutes they were gone. I have a beautiful mirror at a cost that was half my next lowest bid. I would HIGHLY recommend this group to anyone!
The people at Allied are absolutely A+. I had a pretty complicated requirement (3 feet of frosted glass, 1/2 inch thick, drilled holes, etc) for a replacement glass table top and Allied got the job done with no problem. The glass top they did may as well have been a clone of the original. Not to mention, the price was the best I could find in town. Timing, price, customer service, everything was a pleasure. It's rare that you find service like this, but these guys are just good at what they do. Highly recommended.