I came across Roadrunner Motors by way of a car advertised at an exceptional price on the internet. I submitted an email request for more info which was answered immediately. After multiple emails and having all of my questions addressed, the next day I made the 3 hour drive to Knoxville. I was warmly greeted at the door by Brian. After mentioning my email exchange, I was addressed by name. After walking around the car multiple times and checking everything imaginable, I was invited and encouraged to take it for a test drive. To my surprise, the car was that "needle in the haystack" deal! While processing my paperwork, Brian told me everything he knew about the car, the brand, and about Roadrunner Motors. I was even invited to share lunch that was provided for the staff. Moments later, I was provided a great financing options by Jeff at a great interest rate for this vehicle. I was then given assistance with loading it onto a trailer and securing it. It was definitely worth the drive. This was an exceptional total experience.
we were traveling and had car issues. we stopped at a Pep Boys,our repair bill would exceed the cars value so we decided to trade it.we ask if there was any good used car lots in the area and they recommended Roadrunner Motors.upon our arrival we were greeted and offered bottled water.we were shocked to see only two salespeople Paul and Brian.they offered to let us browse on our own at their cars,nice touch...after walking the lot and finding a nice Honda van we wanted to drive they let us go out. after the test drive we decided to purchase the van and they offered us more for our 13 yr old car than we expected. Paul was very attentive and very kind.Jeff was able to help us with financing and get our "new" van. even though we are from outta state, we'll make the trip if we need another used car to see these guys. top rate from beginning to end. thanks Adam,Alex and everyone else involved with our experience...thanks again ...Dave, Linda, Corey. Liz Moorehouse
Pleasant non pressure approach. I was looking for a volkswagen jetta for my daughter and the salesman had recommended a civic that they also had on the lot. although we liked the jetta my daughter decided on a 2007 Honda Civic four door because it was sportier. The salesman actually listened to what we wanted in a good reliable car instead of being pushy. Such an enjoyable experience I will be recommending to all my friends and relatives.
Great service! these are the people you want to take your German or Japanese car. I purchased a 2009 Jetta with 65k December 2011. I scheduled a timing belt and water pump to be replaced after the car got to 90k sept 2013. I dropped it off early and picked it up finished that evening with a bill total under $600. Call around and you'll know why i'm leaving this review :) RECOMENDED for car sales and for service.
the nicest dealership we have been to. Did all my research online and went to look at this car locally ended up purchasing a 2006 blue Saab 9-3 and I love it. nobody else really had many volvo's or saabs, this one was in really good shape. everything was smooth. excellent service, multiple people were helping me, clean showroom WITH KIDS ROOM@@@ and they just left you alone. can't say enough good stuff.
The night shift girl 9-6-16 picks the phone up an lays it down like she is busy we listened to her flirt with some dude for about 10 mins the phone stays busy for ever we just wanted to order some food cause we work at our job you guys lost alot of buisness because miss thing thing would rather flirt than do her job this place has awsome food but you guys need to keep a eye on your help
This is my third car buying it from Roadrunner Motors. I like the new place where they moved. I am very pleased with my trades, and the price that I price that I buy. I appreciate the way Roadrunner Motors does business. No games. No pushiness. I would highly recommend Roadrunner Motors to anyone searching for a used vehicle. Thank you Adam for the great service.
very nice people to deal with. Excellent service while i waited, and updates as they were happening. What parts i needed, the price and how long it would take. They even offered me a car to borrow while they worked. Very reasonalbe with the price of parts and service. Nice waiting area, clean and friendly. Not your usual repair shop. Very recomended for service.
Came in from Corbin for a blue toyota tundra truck that we saw online. the website was good and clear with miles and price so I called in a asked about it, salesman was straight forward and told me all about it. Came down last tuesday to pick it up and it was just as described. nice place and professional people and happy to deal with them.
Financing with ORNL which is very close to roadrunner, we purchased an 05 mazda6 wagon for my 18 year old son. This is second car from them, we had purchased and still driving my gmc yukon from 2007! could not be happier. so easy to deal with and they actually check and maintain their cars so you know its dependable.