CAUTION! The office management is extremely poor. I recommend avoiding Bearden Pediatric Dentistry at all costs. Not with it!
I love Children's dentistry of Knoxville. They cater to the children and provide an amazing experience. My little girl won't exactly sit still and they are always patient, caring, and understanding.
This place is the worst they had seen my son before for a cleaning and when I took him for a cavity they made us sit in a over crowded waiting room for over an hour. When they took him back they acted like he was a new patient and didn't do anything. The ladies that do the teeth cleanings are very unfriendly and rude. Will not go back.
We've had issues in the past with Dr evans (the dentist) giving out information that contradicts the American Dental Association regarding breastfeeding, but today my husband informed her of my daughter's sensory issues and that she doesn't like her face messed with and the dentist physically restrained her (anyone wrote working with sensory kids knows you do NOT restrain them unless it's life or death and you hurry the hell up if you do have to) while she took more than 15 minutes to brush her teeth VERY roughly while chit chatting with my husband (all the time our daughter was screaming her head off) and kept sternly telling her to stop screaming and stop spitting. Then told my husband to not give her any juice in her water at all (completely contradicting the information she'd given us previously-and again sensory child she can't taste or sense the water at all without any flavoring in it, it feels like drinking air to her) When I called to complain the office manager said that they talk to all the parents and that there's nothing wrong with the way the dentist handled my child-that they deal with sensory children all the time and "that's just how they are" . My daughter can't stop crying and clinging to my husband and won't open her mouth for anything even though she's never had an issue letting us brush her teeth before.
BEWARE!!! STAY AWAY!! We were taken for a ride by this dentist and staff. My son needed to have routine fillings. While in the back, they rendered other services I was unaware of. I am his mother, legal guardian, and should have been asked beforehand but was NOT! My insurance company(which is excellent) was also not contacted prior to see if said procedures were covered. They weren't covered, so my husband tried calling to resolve the matter with Dr. Pillion's office but it was like talking to a block wall. We wound up paying a bill that should have never been. Money out of pocket on procedures that were unauthorized. That should NOT happen. I have never written a review on anything before, but I truly hope this helps you in deciding on a dentist for your child. I just wanted you to know how they run their practice, conduct business and get their 'little bonus'. Please think twice before going here.