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Please contact the business for updated hours/services due to the COVID-19 advisory.

General Info
With compassion and comfort we have been proudly serving the families of this community since 1884. A locally owned family business.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Broadway Chapel: (865) 523-2121

Mann Heritage Chapel: (865) 588-8578

Brands
funerals
Payment method
amex, discover, master card, visa
Neighborhood
Old North Knoxville
Category
Funeral Directors

Reviews

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colonel12345

02/10/2013

Overall

The service at this location comes with a very bad attitude. On January 31, 2013 at 6:30pm, I asked for some extra embalming fluid for my uncle since he looked a bit deflated t the wake. The rude man at the desk actually threw two packs of it at me as hard as he could and yelled "here you go, sunny!" Then, he laughed like a devil. One of the packs actually came open and made a huge mess all over my Michigan State sweater. I felt as if I had been attacked by this man. When I called the owner after the burial to report this bad behavior, rather than receiving an apology or explanation, I was curtly told that no employee there would do such a thing and that what he thew at me was likely just a box of Sunny Delight. I hope this is true. I love that sweater. But I to wear it again if it has graveyard Fabreze on it.