Pinnacle Stadium 18 & IMAXAdd to Favorites
11240 Parkside Dr, Knoxville, TN 37934
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Please contact the business for updated hours/services due to the COVID-19 advisory.
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02/26/2010Provided by Citysearch -
The pinnacle movie theater in turkey creek is wonderful it has great service. I received great service from the employees. They greeted me as soon as I walked up to buy my tickets. I love the location of the theater it is located in the heart of turkey creek. The lights on the outside are amazing I can see them a mile away during the night because their bright, colorful, and heartwarming. The prices are a bit high will spend twenty dollars just for two tickets. But it is all worth it because when I sat in their high dollar seats that rock back and forth I feel like royalty. The size of the concessions is extravagant. It is like a restaurant inside of the theater itself. A bit high on its prices but with their high quality of service it is worth the investment.
My husband I have been coming to your movie theater almost every weekend since it opened, we drive, 22 miles one way, because we love your theater. Great seats, screens, good atmosphere and have always felt welcome, But we have noticed the last two weekends something dfferent. Last Sunday you must have new mangement or something because you come now and almost 50% of the time there is only one person out front to purchase your ticket, but there are still two section marked to stand in line, and if you think people will alternate each time you are crazy, I was jump on for cutting line, "what do you think you are doing" and I had been standing there 5 mintues or more, waiting my turn which was not come....this is just poor service, and when I went inside to make a suggestiion to add someone else it was like talking to noone, no input,just sorry.........also we were seeing the first showing of the day, there was no straw, no candy the clerks had to run from one station to the other trying to fill request, also your restroom are alway drity. Not sure whats going on but I hope things get back to normal because we love coming to the theater. P. Queener
I enjoyed the full experience while visiting this business. The theater is very large and spaceous. While viewing the movie I came to watch there was some fustration with the acoustics. We could hear very clearly other movies playing. The theater was clean and well kept both in the refreshment area and the restrooms. I will visit it again in the near future.