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General Info
Visit your local Pep Boys Auto Service & Tire Center on 4770 Center Line Dr. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
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Services/Products
Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
Brands
AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline
Payment method
amex, discover, master card, visa, cash, check, diners club
Location
East Towne Crossing
Associations
AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
Categories
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Reviews

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connien

01/30/2012

Overall
I took my vehicle to have new ...

I took my vehicle to have new struts put on. When I left my vehicle was vibrating and shaking violently. I took it back toi them, they said they couldn't find anything and that I needed new tires, I put on on new tires, still shaking. I took it back again, they said it wasn;t anything they had done. I took it to another repair shop and they immediately found the problem. Pep Boys had pulled the control arm out so far, that a piece had come loose and fallen. They fixed it and said it could only have been done when it was being repaired, it couldn't have come loose during operation. I have filed a claim with Pep Boys for reimbursement. They do not have the knowledge to fix a vehicle and

were very unprofessional.

swerkheiser

05/16/2011

Overall
No good

I went there to get a tune up on my malibu. We picked my car up around 4:30 pm and it ran fune. However around 7pm the same day there was a pop in my motor and my engine started knocking and shaking really bad. When I called them the next morning they said that they wasnt responsible for that even tho I putchased a warranty. They DO NOT commit to their word and the service sucks.

Details

Phone: (865) 673-8779

Address: 4770 Centerline Dr, Knoxville, TN 37917

Website: http://www.pepboys.com

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