Home Federal Bank
406 Union Ave, Knoxville, TN 37902
12/17/2010Provided by Citysearch -
I have found Home Federal to be awful for banking needs. If you choose to order something from Canada it will not be approved by Home Federal, they do not approve of international transactions so therefore you CAN NOT spend YOUR OWN money by making them. That was my first issue with them. If you take a vacation out of the state and do not notify Home Federal of your intentions to do so ahead of time Home Federal will take it upon themselves to mark your card as fraudulent and stop your ability to use it, which you won't discover until you are on your vacation, and they will not correct the problem over the phone, you have to return to their office to fix it, and a new card will have to be issued. So the effectively ruin your vacation. I do not feel I should have to notify my bank when I am going to be out of town, frankly, I don't feel it is any of their business. Also, at Christmas time you may find your card has been inactivated again because you are making unusual purchases, such as Christmas presents. At no time for these issues did Home Federal attempt to contact me, either before or after they inactivated my card. They are insistent on maintaining current contact information, but refuse to give you the courtesy of a phone call to let you know what is happening.