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General Info
Glass Doctor of Knoxville is here to answer all your glass needs. Whether you are looking for double pane window repair or frameless glass shower door design or installation, we're here to help. We're committed to providing homeowners with the highest quality home window repair, residential glass replacement, and installation services. Do you require glass services for your vehicle? Our team of qualified glass specialists are master craftsmen when it comes to window chip repair and window replacement. From the back window of a hatchback to the windshield of an RV, we’ve got you covered! Want to upgrade your business's curb appeal? We offer many commercial glass solutions to enhance your business. Contact us today for a free quote!
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BBB Rating
A+
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Extra Phones

Phone: (865) 684-4033

Services/Products
24-Hour Emergency services ADAS calibration Advanced Measurement Auto Glass Auto glass Auto side mirror glass replacement Bathroom vanity mirrors Business Glass Custom glass shelving Custom mirrors Custom tabletops Door closer repair and maintenance Double hung windows Double pane window glass Frameless shower Glass Doctor Glass Cleaner Glass door installation and replacement Glass door repair Home Glass Home window glass repair Home window glass replacement Home window replacement Hydrophobic coatings Low-E glass Panoramic roofs and sunroofs-Glass replacement only Rearview whole mirror replacement Regulators/motors replacement for side windows Shower doors and tub enclosures Single pane window glass Sneeze guards and glass barriers Storefront doors Storefront glass replacement Windshield Protection Plan Windshield repair Windshield replacement Windshield wiper blade replacement
Brands
Glass Doctor
Payment method
master card, visa
Associations
Aire Serv,Five Star Painting,Molly Maid,Mosquito Joe,Mr. Appliance,Mr. Electric,Mr. Handyman,Mr. Rooter Plumbing,Neighborly,Portland Glass,ProTect Painters,Rainbow International,The Grounds Guys,Window Genie
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Reviews

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Jacquie H.

05/04/2018

Overall
Promptness
Selection
Service

Beware-this location does not stand behind it's price quote and the customer service is not good. I called and got a quote to repair my back window. I was happy enough with the price and scheduled an appointment. The lady who I booked the appointment with told me someone would have to be home all day because the technician could come at any time. I wasn't really happy about that but I scheduled anyway because they price quote was reasonable. The lady told me the technician would call when he was 30-45 minutes away. The day they were to fix it came and that's when the trouble began. First, the technician called and said he was on his way. He showed up over 2 hours later. He fixed the window and then gave me the bill which was much higher than the quote. When I called to question the higher price I was told the "call center" gave me that price. I complained about the price but was told the owner would call me back. I paid the technician (a big mistake on my part) and believed what Megan at the shop told me that the owner would make it right. I have left several messages for Dwight, the owner, and he will not return my phone call. This company is "franchised" so I don't know how other Glass Doctors do business but this Glass Doctor rips people off and doesn't stand behind their price quotes. I will never do business with them again.

Josh S.

01/27/2016

Overall

Great experience!

I had a frameless glass shower door installed and they had the best price and the customer service was great from the owner to the installer.

I would recommend this company.

Josh Stansberry

AO
Anna O.

03/13/2015

Overall

They wanted to charge me OVER $500, yes - over five HUNDRED dollars to just replace glass in a window! They let me know they would make my 40 year old window look like brand new. I told him I could get a whole new window for that. They laughed and said no you can't. Well - yes I can & I DID!! I got the window at Case Bros. in Sevierville for $129.00 and had it installed for another $100.00. I was so happy with that I decided to just go ahead and replace every window in my house. Besides Case Brothers there's also South Eastern Salvage that has nice windows (32" x 52") at good prices, but SE Salvage doesn't come with the screens.

emlyt123

05/17/2011

Overall
Expensive and Rude. I called a...

Expensive and Rude. I called and cancelled my appointment 4 days in advance. They showed up anyway and did the work. The guy who did the work was rude, because I wasn't ready for him. I paid them anyway, because they did the work. Then I called the office to complain about them not canceling the appointment after I called. I talked to the owner and all I got was a rude attitude. I will never use them again. Call Safelite they are cheaper, more organized, and friendlier.

claimed iconBusiness Response02/23/2012

I have owned and operated Glass Doctor in Knoxville for the past eighteen years. I appreciate my customers and strive to treat each one with respect and want them to remember their experience as pleasant. This particular customer ordered a special order insulated glass for her home and then tried to cancel four days after the unit had been already manafucturated. I did insist she allow my company to complete the work because she had asked to me complete her job. Almost all work we do for residences include specific ordered glass for specific window types. This order was one I could not return or use in another home.

This listing has been claimed by a business representative.

Details

Phone: (865) 688-9325

Address: 6614 Central Avenue Pike, Knoxville, TN 37912

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