American Home Improvements
11028 Terrapin Station Ln, Knoxville, TN 37932
Phone: (865) 909-0804
Primary Phone: (865) 777-3186
Phone: (865) 777-3186
Phone: (865) 862-3723
Fax: (865) 909-0804
TollFree: (888) 684-6877
American Home Builders, LLC
American Home Builders
American Home Improvements LLC
No coupons available
Be the first to add a photo!
Poor workmanship. The deck that they built for us was not to code and they did not even pull a permit. We can not use it for the purpose we wanted to. Unfortunately we paid in full and now are having difficulties in trying to get them to communicate with us to fix the problem. They use the name American but they put no pride into their work.
I had 26 windows installed in my home in two days. I was amazed that they were able to work that fast and leave virtually no mess. The crew leader was very informative and took the time to clean all my windows after they put them all in. It's nice to be able to open up my windows and enjoy the Spring weather again, we haven't been able to do that for years(windows would not stay up). I do have a complaint though, my new windows have made the rest of my house look bad so now I have to convince my husband to get our siding done too. Thanks American Home Improvements for a job well done.
Mark our salesman and Sam the man who installed our windows were both very professional, friendly and answered all of our questions without making us feel stupid. It's good to know that there are nice people out there in this line of work. My husband always says that you get what you pay for, sometimes it is better to pay a little more money to get a better product. You CAN NOT put a price on customer service though. With Mark and American Home Improvements we got both and their price was less than two of the other estimates we got, they were a little higher than another company we considered, but like I said, Worth Every Penny!!!!!
02/24/2009Provided by Citysearch -
I hired American Home improvements to build me a sunroom addition to my $256,000.00 home. The absolute worst mistake I have ever made! A nightmare! They tore out an exterior wall of my home and left it open, exposed to the elements and intruders for 15 days! When they finally returned I reluctantly let them continue. Now that they have finished 8 months ago, the addition was built so poorly its sinking and must be torn down. $36,000.00 down the drain! The lady that owns the place is so rude and will not retrurn any phone calls or honor my warranty. The only form of communication I have recieved was from the owners husband telling me that if I take him to court he was going to kick my a**. Not a company I would ever refer. and the products their salesman(middleman) showed me on the initial consultation were not the same quality products the independant contractor used, They were cheap! I would have been better off hiring the company they hired instead of going through a middleman company like AHI. It would have been much easier and I would have saved a butload of money hiring an indepedant contractor. Save yourself the trouble and don't hire midlleman companies that just call the independant contractors listed next to them in the phone directory and save half the money. Make sure the company you hire is not going to hire another company to do the work, thats another situation where confusion takes place. Bottom line, the people that run American Home Improvements are a bunch of crooks!
I hired this company to put me on new siding, windows and a new sunroom. It was the worst mistake I ever made. It was supposed to take 21 days to do the job but in the end it took over 8 months and they left part of my exterior wall opened and exposed to the public and elements. They also must have changed contractors over 10 times. It looks like crap and part of my siding is starting to fall off along with the cheap lumber they used to build my deck. I tried to straighten the problem out and give them numerous times to fix the problems but when I would call the young lady that owns the place would just get rude and hang up on me. If not paing them would have been an option I would have done it but they took all of their money up front, BIG MISTAKE! I would not recommend them to anybody. J. Milsap
I truly am sorry for the problems you have encountered during your home improvement projects however I have thoroughly reviewed our records and was unable to locate a file under the name J. Milsap if you would like to contact me you can do so between the hours of 8:30am & 5:00pm or email me at the above address I would like to here from you so that we can try to resolve these problems with your home improvement projects I have checked with my entire staff and no one remembers speaking to anyone by the name of J Milsap or any of our customers having unresolved problems of this nature we are concerned that you may have us confused with another company
06/06/2008Provided by Citysearch -
Save your self a ton of heartache and dissapointment. Products of questionable quality, their customer service is worse. I've left multiple messages and just don't get return calls. Appointments were made for them to review the work, and fix my complaints, but they never showed and certainly didn't call to reschedule. It's every knock you've heard about shady home improvement companies.
08/30/2005Provided by Citysearch -
My parents used AHI for their vinyl siding, and it was and continues to be a nightmare. They broke 2 exterior lights, said they would replace them and never came back. Also, two holes suddenly appeared within weeks of the work, revealing just how cheap the product and work is. My mother has called them numerous times, and they will not return her calls. They only say they will fix the problems and never follow up. My husband and I found someone in Knoxville that quoted us half of their price for siding and labor.