Although I love their selection of clothes and great prices, I always have to ask myself before I buy something if there's a chance that I'm going to return it because their return policy is awful. You only get 21 days to return something after buying it, and you don't get your money back even if you have the receipt and tag still on it; you only get store credit. I received a dress from there as a birthday present, and I don't really wear dresses. I took it back to Forever 21 with it's tag on, assuming I'd get store credit because I didn't have the receipt, and they wouldn't even give me that! I had to have the receipt just to get store credit from a gift. I love the store, but they really need to work on their return policy.
AMAZING EXPERIENCE!!!!! We have bought pageant and prom dresses for our daughter for several years from Classy Lady and cannot express how wonderful the experience has been every time. The owners, their daughter, and the workers have gone above and beyond to provide an amazing experience to find the "perfect dress." We have had so many people ask us where we bought the dresses and also make comments the dresses are absolutely gorgeous. We would highly recommend Classy Lady as a fantastic place to shop. THANK YOU CLASSY LADY!!!
A really fun shop to browse thru -- never know what you might find -- I have most always enjoyed the visit -- and always look forward to shopping there when I am in downtown Knoxville. The owner, Nancy, is a really kind and attentive individual, and her longevity in the business shows her ability to do one thing and do it well. Thanks!
Clean well organized store. The staff is so nice and helpful. I love to shop at Torrid :-)
YOU CAN DO IT YES YOU CAN, YOU CAN DO IT, SAM I AM