DO NOT RENT FROM THEM. My roommates and I looked to rent a unit becoming available in the summer time and signed a lease after a walkthrough in May. It came time for us to move in and the apartment was a total disaster and in horrible condition. They said it would be cleaned and painted and it had not been done when we tried to move in. The apartment was disgusting, there were urine stains on the toilet seats, it smelt like cigarette smoke and dog, uncovered electrical sockets, lights were hardcore flickering, there were no blinds in the apartment like there were during the walk through. There was also water damage in the ceiling and the doors did not lock properly without force. We refused to move in and they gave us two options and said, "Move in and pay rent or don't move in and pay rent.. we aren't letting you out of this lease". We tried to call Mike Newton and he then either blocked our number or disconnected his phone but either way we were unable to set up a meeting to talk to them. We ended up having to take them to court to get out of it. During this time they filed a counter claim suing us for punitive damage of $5,000 along with court costs, all the cleaning and all of the painting they had to do (from the previous tenants). They did not fair well in court because just like their amateur hour business practices they brought in a rookie lawyer to represent them and lost. To sum up our experience with Jacob Lei Property, they are a bad example in a text book that professors warn you about...
Just called them today and she was very nice and helpful. Thank you Kendra
Mike and Kristen are crooked, deceiving, and will blame you for damages that you never caused just to get more money from your deposit. Please do not use this company. The house owners themselves HATE this company. Inexperienced, rude, unprofessional, and crooked. DO NOT USE THIS COMPANY. GO ELSE WHERE. SAVE THE TROUBLE.
Great company! Wonderful staff and management. Always respond to my requests in a timely manner, and very professional and prompt on the phone. Understanding of tenant needs, and great financial reporting for the owner of the property
Incredible staff! They were very responsive to my needs both as a home owner, and as a previous tenant. Professional through the entire process, and easy to work with. I highly recommend!
That place was the most horrible place I have ever lived. I was lied to by management on a consistent basis regarding home repairs that were NEVER done. I was treated like as if I were dirt on Mr. Walden's shoes. He demeaned, demoralized and harrassed me making me fearful and psychologically and emotionally shattered. Being a disabled American was even more cause for neglect on his part. Decks and stools were not up to code or to the regulations he himself issued upon leasing. Yet he blatantly refused to help me or to bring the property he is responsible for to code. Not even when his own violations were pointed out. No screens on the Windows. Neighbors let their dogs defecate all over and they make no attempt to clean up after their pets. I was threatened at having to remove my own 2 small companions, because of my continued complaints, but yet the 4 Pitt Bulls continued to be able to use the property I was paying rent on, as their personal latrine. I would not recommend losing you money and sanity there. Extremely inept management, renters are not disclosed all information as required by Tn. law, does not make repairs, does not comply with own rules and regulations, property cleanliness is non existent except on certain homes, NUMEROUS homes that are horribly trashed out and Mr. Walden did nothing to keep the property the beauty it has the potential to be, the whole situation quickly turned into my first and only dealings with a SLUM LORD or as close as I ever want to be. PLEASE BE WARY IF YOU THINK THAT VOLUNTEER VILLAGE WOULD BE YOUR IDEA OF HOME.
Kristen was very professional and polite. I really liked her organization and willingness to help my family re locate. Great selection and help pictures on web site. Would highly recommend.
Very professional and efficient. The process was fast and easy I rented the first property that they showed me. Their site was easy to navigate and had great pictures.
I've done business with Blake for years.He has answers and gets the job done quickly and completely.Highly recommended.
Kristen was easy to deal with. My family and I just moved to the Knoxville and she was very knowledgeable about the area. She helped me find the perfect rental house for my family. We have had one issue since moving in and it was resolved quickly.