What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Knoxville Area
Were driving our Subaru cross county when hit a large cement cinderblock on highway near Wallace Subaru. Took it in for check over at Wallace Subar…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Reasonable price with a great job. Loyal to Bao more than 20 years.
Great service. The staff there took the time to meet all my needs in finding a car. Would recommend Harper Volkswagen to everybody.
This is my 3rd time with Harper Audi after moving here last year. Of all 3 times I had been completely satisfied with their services. I was treated well and professionally.Highly recommended.
I have bought 2 cars from them and they are very nice and helpful. I bought a 2007 Nissan Altima and paid cash and about 4 weeks after the car was having problems. So I called Michelle and explained to her what was going on and she made an appointment for me to have their mechanic look at it. 2 days later she called me and told me the car was ready to be picked up that it was the fuel pump and they replaced it and wouldn't let me pay for it. No place on Clinton Hwy much less any Buy Here Pay Here will do that for a customer that paid cash. My Nissan Altima still runs and drives great and I have now had it 3 years. I went back looking for a second car just 2 months ago and I am buying a 2014 Ford Focus on the Buy Here Pay Here and my payments are great and I was charged no finance charges. I will defiantly be back and I always refer my friends and co workers.
Hey people of halls crossroads and all over the world take it from a guy whos tried every mechanic in halls these guys are the best and for what i had done the cheapest i had a blown power steering line no one could fix people would try but they failed and it would bust but these guys did my trucks been fixed for a week now and counting id recommend them to anyone very responsable with your vehicle and going above and beyond to help me calling me before work was done (which is a rare thing in halls) usually mechanics do what they please and charge and arm and leg but not these guys they understand how hard money is earned with this great review id like to think the owner bob and for all his encouragement and nice words may God bless you and also marty and archie thank you guys so much marty was the whole reason i went back i pulled in there one day trying to make it home from work when my power steering fluid ran out marty went above and beyond and helped me when me and my grandfather had no money on us thanks again to bob the owner for letting that happen God bless you all and i pray for more buisness
My parents are in from NY and was having car trouble so I recommended B & M because they’ve fixed my car in the past. I find them to be honest and have reasonable prices. I say honest because I had a brake problem that another mechanic quoted me at $600 but at the time I couldn’t afford so I brought my car to B&M for just an oil change. When I drove off I noticed the brakes felt like they were working properly again so I looked at the invoice from B&M and noticed they replaced a simple brake hose at no charge! The staff is very kind and welcoming and the owner Bob was there to greet us. They fixed my parents car and had them back on the road in no time. This place is a hidden gem. We will definitely be loyal customers for life now:)
I have been doing business with Harper more than 20 years and have been totally satisfied with every transaction of either buying a car or having the car serviced. The sales & service staff are very professional.
The professionalism at Harper's is the reason I keep coming back. From the front desk thru the service department it is always a pleasant experience. Carol A.
I was referred to this shop by a co worker of mine. I have used this shop ever since on both my vehicles. Honest work and great prices. David (owner) even dropped me off at work so I wouldn’t have to walk! Also always had my car ready for me on time! Great guy and always eager to help diagnose/fix any issues I have had. I will continue to use and refer mobile auto tech!!
They always lied to me, never done what they told me they were going to do when my car needed to be fixed.it took 4 months for me to get my license plate...they also told me that the title to my car was clean and i ended up finding out it had a rebuilt title and when i asked them where the inspection sticker was,they told me to not come back to the office...
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.