Marcus was great to work with. They were top notch. I would suggest them to any driver in need. Thank you for the help guys.
Were driving our Subaru cross county when hit a large cement cinderblock on highway near Wallace Subaru. Took it in for check over at Wallace Subar…
Bought a 2017 Altima. First oil change took 3 hours while employees stood around. Service manager said he would throw in a free tire rotation next time. 2nd oil change I set an appointment over the phone with James. I asked if he was the service manager he said no. When I read the card I got last time I said his name and service manager and he said yeah that's me. Blantant lie over the phone. Oil change was done in one hour. I asked if tires were rotated and if alignment was okay. He said yes. I looked at the front right tire I replaced and it was still there unmoved. 2nd lie. He showed me a record after tire was moved to the back that alignment and balance were perfect. I took my car to firestone and got an alignment check and it was way off and all tires unbalanced. 3rd lie. This is the worst dealership to get a car. Very sketchy stay away.
very good experience they did every thing they said they would got a good car car at a good price and they prayed with me these are good people
Recently visited the service department at Harper Audi. Everyone there was respectful and the work was completed promptly and correctly. The waiting area is spacious and very clean. That’s how to run a dealership.
This is a first class service place if you are having troubles. We broke down on a Sat. and were towed to there Facility and I ordered my own parts which they tracked for me. The day they came we were first in line the next morning. Rick the Mechanic & Henry the service person kept us inform of how long it would be till they were finished. Once they were finish Rick took the time to tell us what had been done and also other thing he had checked to make sure everything was okay. I would return to this facility to have work done anytime. Gerald. British Columbia
I have been using Harper Service for almost ten years and have been completely satisfied. After working with them for so long I know I can trust them to do a good job. I highly recommend their service department for any of your car care needs.
An awesome experience from start to finish! They have a customer for life! The service team makes you feel valued and important!
As usual, good service from Harper Acura. I waited in the customer lounge while they did an oil change, safety inspection with report and a wash job. Beautiful new showroom, lounge and everything else.
My Harper Audi service has been excellent. They are very professional and thorough. Everything is ready when I arrive and they have met their estimated completion schedules.
I have a 2015 Jetta . I am in the medical field my car is my office . I travel about 900 miles a week. Harper Volkswagen Knoxville is the only dealership I trust. All employees I have come in contact with at Harper are welcoming and very helpful-- a special shout out to Chris R. for the great care and consideration he provides his customers