Great Company with exceptional office staff and talented caregivers. Would recommend them to anyone.
2270 Sutherland Ave Ste 101Knoxville, TN 37919
109 Independence LnLa Follette, TN 37766
1125 Grove StLoudon, TN 37774
"After the stroke, I never thought my dad could live at home again. I knew it was what he wanted so at the recommendation of the hospital case manager I tried Acti-Kare. They have been a blessing. Dad is making strides and he is truly happy which I know he wouldn't have been at retirement home. The staff are truly special people!"- K. H.
When both of my parents fell ill at the same time. I placed them at this facility because it was the most affordable. I now understand why all of the other assisted living facilities are twice the price of this dump. Their staffing is minimal and there are times when there is no licensed nurse on the premises. The assistant staff is also minimal and are what you would expect, I suppose, (neck tattoos, bad teeth, etc.) for the low wages offered. When my mother passed away, I was sent a pro-rated bill that included the interim 3 days between her death and when I came to collect her belongings. I do not think it is fair to expect someone to come clean out their deceased family member's belongings immediately or be charged $92 per day. All that remained was clothing in the closet which could have easily been boxed up if necessary. They are just trying to grab the last little bit of money they can because that's what they are about--money not caring for your loved ones
A WARNING to any one who works for this company or to any one seeking employment with this co. I was employed with co from 2013 to 2016. This company treated me like shi$$. I was never allowed to take a day off because they never had back up care givers to take my place. When I did get a day off no one was ever avail to take my place. When they did send some one they never did their job and always pissed my pts off. I was forced to put in a 2 week notice and 1 day before I would have completed a 2 week notice I was fired. THIS COMPANY SUCKS BIG TIME:
Whatever you do, don't put your family here They hire people off the street no training,and no supervision after 6 pm as the LPN's leave. Only 2 people working. I found them both outside smoking repeatedly leaving all pt' s alone, letting people fall, on their phone all the time, your family will be lying in saturated diapers that they mark in ink the diapers were changed 2 hrs after the time it actually is. They took years off my mother's life. Heartbreaking still. If I could rate it a 0 I would. I have been an RN for 30 yrs and it is the worst care I have ever seen. The lie in bed 16 hrs a day, they let my mom fall causing contracture in her leg never able to walk again. I couldn't find my mom once and I found her lying in bathroom floor unable to get up in the dark of another pt's room while they are outside smoking. Unbelievable, neglectful, horrible place no one should have to suffer like these helpless elderly people do. Please listenNEVER leave your family alone here after 6 PM
Beware. This agency does nothing when a sitter doesn't show up. The client is stuck alone - no food, Meds, changed underwear. It's pathetic. They dont even know when their sitter isn't coming & when they do know they may call u hours late & just say the sitter isn't coming. They are totally indifferent.
I agree they are horrible! Esp about staffing the case! And telling you what you want to hear just to become a lie! They send awful nurses that don't know what they are doing! And I'm really not sure how they get their license! They are just full of lies!
I gave this five stars just so it would be visible This company is absolutely horrible! Could not staff us and always lied about why the nurses never showed up. Lori, Lisa,& Sandy are so unprofessional they call DCS and file a false report with DCS stating I denied nursing in my home when realistically they couldn't staff us and will not pay my nurse for the four days she worked before we switched while still under their care!!!! Camellia is the worst!!!