Had an amazing experience with Chris Ramsey and would recommend them to everybody!!!! I will definitely be taking my car back to them and having anything I need done by them
Serving the Knoxville Area
Were driving our Subaru cross county when hit a large cement cinderblock on highway near Wallace Subaru. Took it in for check over at Wallace Subar…
Great service. The staff there took the time to meet all my needs in finding a car. Would recommend Harper Volkswagen to everybody.
This is my 3rd time with Harper Audi after moving here last year. Of all 3 times I had been completely satisfied with their services. I was treated well and professionally.Highly recommended.
I have bought 2 cars from them and they are very nice and helpful. I bought a 2007 Nissan Altima and paid cash and about 4 weeks after the car was having problems. So I called Michelle and explained to her what was going on and she made an appointment for me to have their mechanic look at it. 2 days later she called me and told me the car was ready to be picked up that it was the fuel pump and they replaced it and wouldn't let me pay for it. No place on Clinton Hwy much less any Buy Here Pay Here will do that for a customer that paid cash. My Nissan Altima still runs and drives great and I have now had it 3 years. I went back looking for a second car just 2 months ago and I am buying a 2014 Ford Focus on the Buy Here Pay Here and my payments are great and I was charged no finance charges. I will defiantly be back and I always refer my friends and co workers.
I have been doing business with Harper more than 20 years and have been totally satisfied with every transaction of either buying a car or having the car serviced. The sales & service staff are very professional.
The professionalism at Harper's is the reason I keep coming back. From the front desk thru the service department it is always a pleasant experience. Carol A.
They always lied to me, never done what they told me they were going to do when my car needed to be fixed.it took 4 months for me to get my license plate...they also told me that the title to my car was clean and i ended up finding out it had a rebuilt title and when i asked them where the inspection sticker was,they told me to not come back to the office...
Fantastic people in their service department. They always go above and beyond in their attention to detail. They provide a loaner that gives me a chance to test drive the newer models. During my last visit, I accidentally left my briefcase in the backseat and the service people tracked down the customer who had the loaner the following day and retrieved if for me. Outstanding customer service is all I can say.
Cannot rate the selection as I have not shopped there. I own a2013 VW Passat and have taken it there for service. Always cheerful and professional.
Absolutely the best experience I have ever had buying a new car! Thank you so much, Joe Hartley, for all of your help!