I think that the staff definitely needs to work on their friendliness (on the phone as well as at the office), if you need a good quality car with in-house financing (even with severe credit issues), I can only but recommend them! The interest rate is gonna be a bit higher (or extremely high as in my case), but I have a very good and reliable car, the staff has always been willing to help me in a professional manner. The cars also are reasonably priced (well within or under Blue Book Retail Value).If they can work on their friendliness overall, and i mean sales people at the car lots, as well as the vantage finance people at the office, they could not be beat! Overall I give them 4 stars with the hope they read this and with a slight little chance even try to make me (and all others) a happier customer.
If you teach or work for Knox County or Anderson County schools this is the best credit union for you. They do not spend money on advertising or builings they just add the savings to the interest earned by their members. They also have the best loan rates availabe and if interest rates do increase their loan payments stay level. I can not think of a more caring and helpful credit union that offers so many benefits.
Extremely slow. I banked at Suntrust before and they could handle 12 people about the same time Regions handles 2. If you are the only one in the bank it will still take around 15 mins. But in their defense. They are really nice.
Give a local number so that you can speak to a local person. Extra words are not needed so I will simply type this over and over and over until I get enough words to submit.
I've never had an issue with them. When I got behind they worked with me. I am just about 2 payments away from paying off my car and it's been great working with them.
need to add business hours to page. but other than that the staff is very friendly so far.
Great service thank you to Courtney and all the ladies!
Best member service EVER!!!