I am a first time home owner so tree removal was a new frontier. I called another tree service and they gave me an estimate that was $400 more than Total Tree Service. I was near tears when I heard the estimate and told him that we would have to figure out where we would get the money.The man was very pushy and said the tree would not make it another day. I felt like I was being mislead so I called Total Tree and they said they could come out in a few minutes to give me another estimate. Wow was I happy when I heard his estimate. They did a superb job and were pleasant to deal with. They cleaned up the yard and cut up the tree. I am VERY grateful that they came out when they did. I would recommend them to anyone and will use them in the future!