Good Food but Closed down Now. Have been going to this place as long as i can remember now its gone.
Was at this business last night around 10:15, 5/17/17. I ordered the crunchy chicken quesadilla. What the spice or spices were on this item actually burnt my tongue. This morning ,5/18/17, the right side of my tongue was red, continuing down the middle to the back and very sensitive. Have eaten at Taco Bell many times over the years and never had this happen. Would simply like to know what this spice was so not to order any items with this again.
My food was wrong, took it back and they got it wrong again. Got home and my drinks were still wrong. Called to complain and phone rang and rang with no answer. Won't be back.
I never give bad reviews, but today I was treated like a thief. Several weeks ago I bought a large order from this Chick-fil-A. When we arrived at our friends house with food for everyone we discovered they left out a chicken wrap. We kept the receipt in hopes that they would make things right. So today we got around to going back to this store, it turns out that the receipt was too faded for them to help us. So they said "We are not going to honor this without proof of purchase." When I bought the food anyways, I look at the new receipt and it was already so faded you couldn't even read it. I asked how they could expect me to be responsible for keeping my receipt when you can't even read it in the first place. The young lady responded to me, "that's something we are working on."Then they told me, "have a good day!" Without giving me all of my food, yet again.Chick-fil-a has great processes and customer service, but this one on Clinton Highway needs some training.
Clean, fast and friendly service, other customers have been respectful in kids play area. Play area is for Kids 4-10years of age.
Hamburger was not to my liking. The hamburger was pre-cooked, dried out and tasteless. I will not return to this eatery, there are numerous hamburger restaurants in the area that offer a much better product. Not to name one directly across the road from this Cook Out!
HORRIBLE FOOD HORRIBLE SERVICE this place sucks I would never come back to it ever again and it made me wait in line for like 30 minutes and they got my order wrong my order so I came through and she's taking forever just taking forever yeah
Service is very slow not friendly. Had to wait for someone to take my order in the drive though for about 5min. Then the girl had no idea how to make change. They are just very badly trained. Will not go back
she took too long to fill our order then she got it wrong I ordered 3pc dinner and paid for it when I got home (about 20 miles from the store) I found a 2 pc dinner the clerk paid very little attention to customers after going out of my way some 20 miles the manager offered me 2 pc of chicken and no military or senior discount
Worst service ever, compounded by a phone call to the manager who refused to refund my purchase,even though I spent $10 and got something different from what I ordered. I did not discover that until driving to work(in cedar bluff) and looking to make sure it wouldn't spill as I walked. The female manager was rude, condescending, non apologetic, unwilling to help And did not want to discuss it. She said they were short staffed and couldn't refund me for food in my possession and as I was speaking about that being a poor customer service choice, etc...she said, so have a good day hun...and HUNG up while I was speaking. I was in awe. First and LAST time I will visit LJS!! The fried shrimp they gave me looked horrible and the baked shrimp was rubbery & tasteless. I ordered shrimp and added SCAMPI to the order after being told they had it but it "wasn't on the outside menue"...the heavily tattooed & pierced girl at the window had left me at the drive thru window for over 10 min without communicating that she was leaving her station to ask other employees answers to my food questions. When she came back, she was still confused so I drove around to speak face to face.I apologized for all the questions but explained that it was my first time visiting LJS and I wasn't familiar with their menu. I told her I did not see scami on the menue...She ASKED a coworker if they had scampi( which he affirmed!) & then had to go ask the price, then how much LONGER it would take to fulfill my simple order,etc...a fellow male employee answered all her(my) questions and after 25 min in the drive thru, I was pulling out of there to quickly get across town to be at work by 12:45pm I was late d/t the 25+ minute order process. So disappointed to look in the bag in my parking lot at work and see baked shrimp on rice instead of scampi, so I took the time to call and speak with a manager about the issue & request a refund. She TOLD me I couldn't have ordered scampi bc They DIDNT have it!!!lol I assured her that during a 25+ min drive thru visit, it had been discussed in detail by name and I paid 10 to get it. After excuses, and basically calling me a liar, she ended by hanging up while I continued to ask for a refund. WORST FAST FOOD experience in many years, or possibly ever!I would suggest seasoned workers in drive thru & staffed in the restraunt!!