We have used this company twice in the last few years to replace windows and repair stucco issues. Richard, Giancarlo, and their entire crew were professional, always prompt and courteous whether they were working inside/outside our home. It's rare to find a business that provides quality work and a positive experience during the day to day encounters in your home . We have no hesitation in recommending them.Jim and LeeAnn V
My experience with Smoky Mountain deck builders was excellent. Nick was very prompt with his quote and work with me on my deck design. Flip and his crew were very professional and easy to work with. The workmanship was outstanding. I would highly recommend them to anyone interested in a quality deck.
This is an excellent company. Someone had started re surfacing my deck and never completed the job. I contacted Nick the owner and he gave me a quote. The day they did the job they arrived befor seven in the morning. All of the crew were very professional and you could tell they loved their work. The finished work was beautiful and the clean up was perfect. I will use this company for another part of my deck and will recommend them to all that are interested.
Jeff was great from start to finish. He built us a 1000 square feet master bedroom vaulted addition onto our home. The progress each day was very impressive. From digging out the footings to shingles on the roof. He would text us pictures each day to keep us involved in our project everyday. I don't know to many contractors that are that hands on like he is. He even saved us 1200$ by not charging us for the blueprints drew. I think.we changed our minds a dozen times and he re drew them each time till we had the lay out that was perfect for us. He posted our project on his Facebook page. Hire him like two of our close friend have. Seriously a great builder and a friend now. Julie S.
This company is highly recommended for their honesty, integrity and likeability. They pin pointed the problems quickly with their high tech equipment and repaired it to the highest possible standard.
TNBMA does great work at a reasonable price!Recently, another contractor working at my property commented on the nice stucco work they did, and base on the type of work the contractor does, he requested referral information on TNBMA.I will share my comments below:"Richard Cook is the gentleman that did the stucco finish work on the retaining wall you repaired. I think he would be a good referral source for your clients with similar needs as mine. As you noted he did a very fine job. Price was reasonable too, and they were very prompt in getting to it, and provided written quotes and were happy to discuss. All in all very professional. I had a great experience dealing with them. So much so, I hire them to do the demo of my front porch, rebuild of front wooden porch, and repair/footers to back deck. I had another great experience that pretty much replicated the first experience. Again, work they do is of the type some of your clients might need done as well from time to time."I was very satisfied with TNBMA. Much more timely and professional than many contractors you may encounter, and still the price is reasonable! I would definitely call on them again.
Outstandingly professional!!! As you can see by my 5 star rating, I recommend these men (the entire team) without any hesitation. In today's world, with so many businesses out there, you will get your money's worth, AND MORE, with TNBMA !
TNBMA just completed extensive repairs on our 18-year-old synthetic stucco home. They provided a detailed analysis of what needed to be done to bring our home up to current standards and repair damage that had occurred over the years due to leaky windows and other factors. We highly recommend this company based upon their professional and informative approach, their unobtrusive crews--very respectful of our property and schedule--and the attention to detail in all aspects of their work. While home repairs can be stressful and costly, we had an excellent experience with TNBMA and will hire them again if a need arises.
I would not suggest this business even to my worst enemy, let alone my best friend. We signed a contract in August 2011 for a new roof, gutters, some siding, interior and exterior painting, window screens, etc. and PAID UP FRONT. Within two months, we had the roof and the gutters (our project manager told us it'd take 3 weeks) and that's where the work stopped. By March, 2012, I'd had it with them and so had my lawn. They'd delivered and left it sit in the grass THREE times. When their SUB-contracted workers did come out, they were rude, showed up whenever they felt like it, though it was completely agreed upon beforehand that we would be notified first before folks were barging into our fenced property, destroyed landscaping and lights, and left trash in my yard and on my street. My roof looks AWFUL and every time they sent someone out to look at it, there was a different excuse for the problems. No one in the office, especially our project manager, ever seemed to know what was going on. I even called him once and he was totally unaware of what was going on... despite the fact that I called him regularly and repeatedly. When it finally became too much to handle and I demanded a refund, our project manager ramped up the cost of the work completed and tried to manipulate the numbers on a new contract. AND THEN when my refund check was finally delivered, it was over $500 LESS than our agreed upon refund amount. That's right! I have a contract saying "homeowner gets back" $$$$ and the check they brought me was over $500 less than that. What was the project manager's excuse? Oh, my bad, I messed up the math. The check is the correct amount. Are you kidding me? This is how these people do business. Never again.