Wonderful staff and great selection! They don't rip you off selling clothes to them either! By far the best shop of this type around!
I hired Marcee Townsend of East Tennessee Estate Sales to handle my estate sale while I relocated to the United Kingdom. I signed a contract (which I still have a copy of) in which she stipulated she would forward the proceeds of the sale to me and clear away all the items that could not be sold. She did neither. She held the sale and pocketed the money, never sending it to me. She stopped responding to my emails and disconnected her work telephone number (even changed the company name). I know she left the place in a mess because we have the place up for sale and our realty agent sent photos (which I also still have) he took of the mess. I have multiple sclerosis and cannot work, so I really need the money from the sale. Leaving the place a mess alienated potential buyers. I had to pay money I could ill-afford to get the place cleared out. I’m afraid Marcee took advantage of the fact I’m disabled and could not stay on top of this to steal my money. Caveat Emptor.
Having never been in this shop before I was surprised at the way I was treated without a greeting or an acknowledgement when I entered. I had an appointment to bring in clothes ($8000.00) retail value, for review. I had to ask if the appointment was still open and I received a short yes. No one even offered to help bring the clothes into the shop. The first thing they told me was to sign a contract giving them the right to value my clothes and other things after I had left the shop and they had time to do it. I asked if that could be done while I was there and was told an emphatic no. Many of my clothes had never been worn and had tags on them but one sweater was rejected because it had a very slight pick. In the end, I wondered what I was doing there so I gathered my things and left. In leaving, I noticed a stack of handbags and they were called designer so I stopped for a look. The most expensive bag on the table was a D&B and they had told me on the phone they sold top designer bags and my Marc Jacobs wouldn't sell. It retailed for over $1500.00, does not have a scratch on it and the inside is pristine. I would never trust this shop.
Great prices and friendly people.