Wow! I would give sleep number store Knoxville six stars if I could! The staff was extremely knowledgeable about their products. I recently purchased a sleep number bed with sleep IQ and even got custom fit for a pillow! The service provided by the staff was exceptional and I could not have had a better experience! The service provided by the staff was exceptional and I could not have had a better experience! The whole Sleep Number company is a groundbreaking highly inventive tech savvy company yet it is very user-friendly and affordable! You would not expect something so wonderful to be so affordable. I am impressed! Five star for everything! West Hills location, worked with Matthew
I bought a mattress there and a few months later it hade over an inch of sag in it. I asked to return it but they haven't answered my emails or callsI'm going to set it aside and buy another mattress from a place that honors returns
My mom bought a tempur petic mattress at this store. She was in her eighties at the time she did this. She was less than 5 ft. Tall. She paid cash. Big mistake! When the mattress was delivered it was an extra long mattress made for a tall person. They would do nothing about it. My mother slept on the mattress one time. It was too large for the room it was in and when it was raised, it would not fit her body.
what a bummer....would be nice if you had a search box on your site would make it easier to find what you want did not to give prices.. nor if there was a warranty ....i would not refer this site to family and friends..
would be nice if you had a search box on your site would make it easier to find what you want and to give prices...i would not refer this site to family and friends
Not a very friendly place. I got stared down as soon as I walked in the door, but no one spoke to me.I’d hate to have someone from this store “tuck me in!”
Got a great bed at a great discount!! Very helpful and knowledgable salesman! Great customer service! Will definitely be back!
Went the the Mattress Expo Broadway location in Fountain City.Definately the best prices from all the stores I shopped. Salesman was nice and delivered the mattress set that evening after he closed the store. Would never get that kind of service in California from where I came. I would recommend this store to anyone looking to save a buck.