We bought a memoryfoam mattress from here and within a couple of weeks, not even 3 weeks, the mattress collapsed. They told us to take pictures with a broom & measuring tape. We did this & they asked us to do it at different angles & we did. We did this several times in emails for them & we haven't heard anything back from them. My husband even went down there & they nicely said they needed more pictures from more angles to see if it is +/- 2". My husband has had back surgery & I have a muscle disease, I'm disabled from this, this mattress is hurting us.
Terrible experience. I wish I could give no stars. Rude and pushy salespeople that said if I left to go check out other places they would raise the price if I came back to purchase. My husband is a salesman and that's not how you treat people. Would never go back.
Devon has been awesome!!Plan on coming back within the next couple of weeks to get my daughter a bedroom suit!!
My couch came damaged. We kept trying to schedule a new one to be delivered, but they never called us. Now I paid $600 for a couch that is basically worthless.
Wow! I would give sleep number store Knoxville six stars if I could! The staff was extremely knowledgeable about their products. I recently purchased a sleep number bed with sleep IQ and even got custom fit for a pillow! The service provided by the staff was exceptional and I could not have had a better experience! The service provided by the staff was exceptional and I could not have had a better experience! The whole Sleep Number company is a groundbreaking highly inventive tech savvy company yet it is very user-friendly and affordable! You would not expect something so wonderful to be so affordable. I am impressed! Five star for everything! West Hills location, worked with Matthew
I stopped in with a lot of questions today and Steven was great! We will be back!
I bought a mattress there and a few months later it hade over an inch of sag in it. I asked to return it but they haven't answered my emails or callsI'm going to set it aside and buy another mattress from a place that honors returns
Bajazit was awesome in helping me.
We have to say freights furniture is at the top of the list when it comes to shopping for your home. The employees are nice and respectful "Bajazit" especially he was fantastic he helped us very much when it came to furnitishing our home
AWESOME,Bajazit was great.