What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
I was shocked when I came into this shop. The customer waiting room is nicer than my dentist's office. The manager was real nice and helped me by …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Cannot rate the selection as I have not shopped there. I own a2013 VW Passat and have taken it there for service. Always cheerful and professional.
Absolutely the best experience I have ever had buying a new car! Thank you so much, Joe Hartley, for all of your help!
Marcus was great to work with. They were top notch. I would suggest them to any driver in need. Thank you for the help guys.
Bought a 2017 Altima. First oil change took 3 hours while employees stood around. Service manager said he would throw in a free tire rotation next time. 2nd oil change I set an appointment over the phone with James. I asked if he was the service manager he said no. When I read the card I got last time I said his name and service manager and he said yeah that's me. Blantant lie over the phone. Oil change was done in one hour. I asked if tires were rotated and if alignment was okay. He said yes. I looked at the front right tire I replaced and it was still there unmoved. 2nd lie. He showed me a record after tire was moved to the back that alignment and balance were perfect. I took my car to firestone and got an alignment check and it was way off and all tires unbalanced. 3rd lie. This is the worst dealership to get a car. Very sketchy stay away.
I didn't see a NO STAR option or I would have used it. This guy was supposed to fix our car. He did. Then he proceeded to use our RX8 for the weekend to JOYRIDE, party, and (try to) pickup chicks. When the police found him, he was asleep at the wheel at 1 A.M. on a Saturday night, with the motor still running in our newly WRECKED RX8. He spend the weekend in jail for DUI (in our car) and was busted again 2 months later for another DUI in Anderson County. To his credit, he did offer to repair the damage he did to our car. No thanks, dumb... We go to small claims court tomorrow to hopefully be 'made whole' by the court system for the $3,000 damage he did. So you have a choice. Do you trust him, or not? Read the reviews for this business and then choose wisely. Personally, I would rather cut both of my legs off with a chainsaw.
Johnny and his wife are scam artist. They promised to fix my son's car and told him it would cost $400.00. My son paid him cash (because he wouldn't take any other form of payment) and the man did not fix his car, would not answer phone calls, was very rude when questioned about what he was doing, and will not return our money...Shut this business down! Do not call!
very good experience they did every thing they said they would got a good car car at a good price and they prayed with me these are good people
They worked on my husband F150 truck the timing chain broke and the oil screen was clogging up the small pieces of the timing chain so we had no oil pressure either . This was a timely job not that simple it took 3 days to fix because they had to remove some thing just to get the chain back on .Some people just don't realize things take time ! I want it done right so Adam did a great job ! They are always packet at Car works of Knoxville .I know they have been there for about 20 or more years .Chris took time to explain to me what needed to be done to fix the truck .My husband was so happy to get his truck back on the road .
Recently visited the service department at Harper Audi. Everyone there was respectful and the work was completed promptly and correctly. The waiting area is spacious and very clean. That’s how to run a dealership.
This is a first class service place if you are having troubles. We broke down on a Sat. and were towed to there Facility and I ordered my own parts which they tracked for me. The day they came we were first in line the next morning. Rick the Mechanic & Henry the service person kept us inform of how long it would be till they were finished. Once they were finish Rick took the time to tell us what had been done and also other thing he had checked to make sure everything was okay. I would return to this facility to have work done anytime. Gerald. British Columbia
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.