Don't be fooled! Great on the prices and helpful service when you are making your purchase. Bought a Sansung French door refrigerator Jan 19th, 2015. It was delivered with one of the legs bent. It's now April 3rd 2015 (32 days later) and no one seems to know when this part will be in and my refrigerator fixed. Newman the sales person that sold me the refrigerator has no idea, Kevin another salesman who helped us because Newman wasn't working has no idea, Brooke who was very nice but still could not give me any answers, then there's Russ the store manager, he was not helpful at all and told me to call back the next day and ask for Gary. I will never do business with HHGregg again.
Purchased a washer and dryer price was ok paid extra for the delivery . Guy that deliverd set was friendly and on time . Had problems with washer after first week . I called because they give a 90 day warranty with everything they sell . Guy came out took care of the problem . Next week had problems with the dryer . So I called they sent someone out to pick it up and fix it . It took about a week to have it fixed which was a inconvenience but I did buy used . I have had washer and dryer for 6 months and have had no problems . Customer Service could be alot better but overall we are happy with the washer and dryer purchased .
My drier just stopped working last Friday. I did the usual "investigations" (courtesy the internet/youtube/forums) - i.e. checking the fuses, wires, cleaning out the ducts, etc - but nothing seemed to work. Then I called up The Applicance Doctor (aka Phil) and he came over to investigate my drier. Within no time, he had it back up and running. What a relief!! One second I'm considering buying a new drier ... And the next - thanks to Phil - I didn't have to ... I'm a happy camper!Would absolutely recommend him to anyone that needs help troubleshooting/fixing their appliances.
I was looking for a refrigerator and I found great prices here. They have a big selection compared to other used stores I went to in Knoxville and their prices were lower than the others. I bought a side by side and they delivered it the same day. It is working great. The people that run the place are super nice and helpful. They also have a really nice selection of furniture. I was surprised that the furniture was good quality and some of it even new. I will come back to this store first because their prices are very reasonable. Thanks Buy Right Furniture and Appliance.
I have been dealing with Hunley Turner for several years now and I can tell you that in my opinion, everyone there especially Mike Hamilton is very professional, kind and considerate. They have always strived to make an otherwise awful situation into a pleasant one. I will continue to refer by family and friends to this business and I would highly recommend them to anyone reading this review. Thank you all who work there and God bless y'all.Debbie Davis with Be The Example Ministry..
I was in need of a new washer and dryer and I happened to stumbled upon this hole-in-the-wall appliance store so I decided to check it out. The employees answered all of my questions and gave me advice about which appliances are better than others. I found a matching Maytag Centennial set for $450 (the same set retailed at Sears for $1000)! Needless to say, I am very pleased. I recommend this store to anyone looking for used appliances. They are very professional.
Bought a new upright freezer and was having trouble holding temp. Called for service, they came out when they said they would, did a thourgh inspection of it, found a slight problem with a controller for the compressor, will replace it Wed. and all will be fine. If I don't post back that means everything went well.
The staff at Hanley Turner was very responsive to my needs of a washer was a very fair price and delivered the next day on time and installed properly
After a misunderstanding about a microwave repair Mike at Hunley's stepped up to the plate and resolved the issue to my satisfaction. Thank you, John
Have been buying appliances from Hunley Turner for nearly two decades and have never been disappointed. Good, honest people! Very reasonable prices.