Rusty replaced the fogged glass in our French doors when two other companies said we would have to have the entire door replaced, not just the glass. Cannot recommend him highly enough.
Serving the Knoxville Area.
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11. Allied Glass
Rusty replaced the fogged glass in our French doors when two other companies said we would have to have the entire door replaced, not just the glass…
In any business transaction it is the consumer's responsibility to do their due diligence. People will give bad reviews because they just think everything will go fine, but it sometimes doesn't. I gave 5 stars because at the bottom line, I am happy with the project.Life is a crap shoot. You roll the dice and hope for the best. I got lucky. The salesman said it would take 10 weeks and it did. The crew came out and were friendly, but for the most part quiet. They concentrated on their job and all went well. We had 11 windows installed. My only problem was with the salesman. He never advised me that there was an energy rebate. I only found out when the contractor told me after the job. The salesman also didn't write the order correctly and some materials weren't listed for the installers. They called him and made him come out to the job to get them there, which he did. Other issues with the salesman, but nothing for me to discredit the company.
Locally owned.Awesome work!No stress visit and easy to work with. They follow-up and get the work done to your satisfaction
Dishonest on measurements and then refused refund. Very rude and arrogant should have went somewhere else. Taking advantage of customers never works in your favor they talk ALOT
The owner is rude and unprofessional, selling an inferior product for inflated prices. There are better options in Knoxville.
My wife and I moved down from Chicago and bought a fixer upper to remodel. We needed about a dozen doors and and 18 windows. We discovered Tim and Al's though one of our contractors and went down to see what they had.We met with Robert who seemed like a friendly man that was going to be easy to deal with. We told him about our project and picked out some windows and doors from the thousands he had in stock. We haggled a little on final price, but walked away with a terrific deal.I think the other reviewers seemed a bit harsh.
Just called this business today (Feb 2016) and got a recording that this number is no longer in service.
Short and Sweet...categorically the best workmanship and quality available ...we were treated like the only customer with our hound being #1. John and his crews are top notch professionals.
Great experience!I had a frameless glass shower door installed and they had the best price and the customer service was great from the owner to the installer.I would recommend this company.Josh Stansberry
Do NOT order anything from them. Ever. If they have it in stock maybe it is a different story I don't know. We ordered a door. They said it would be in in a couple days. We had people coming to install it 3 days later. 3 days later there was still no door and they had not called. Had to delay the workers. We got a story about the warehouse loosing the door and having to get another ready blah blah blah.When we got the door it was already hung in the frame and was securely closed to make installation easier. The workers installed it and when we opened the door we found serious damage to the side of the door that had been closed against the frame obviously caused by a forklift at the warehouse. The warehouse people had to have know the door was damaged when they hung and closed it and they sent it anyway. I immediately took photos of the damage and went back to the store. They said they would order another door immediately and call me when it was in. Then I could just take my door off the hinges with no need to uninstall the frame and the new door would hang in the same place. This was right before Thanksgiving so they told me it would be the week after before I got the call because the warehouse was closed. It is now the end of the second week after and I have still received no call. They never answer their phone and I have yet to get a response to any message left on the machine during the entire process.