The professionalism at Harper's is the reason I keep coming back. From the front desk thru the service department it is always a pleasant experience. Carol A.
They always lied to me, never done what they told me they were going to do when my car needed to be fixed.it took 4 months for me to get my license plate...they also told me that the title to my car was clean and i ended up finding out it had a rebuilt title and when i asked them where the inspection sticker was,they told me to not come back to the office...
Fantastic people in their service department. They always go above and beyond in their attention to detail. They provide a loaner that gives me a chance to test drive the newer models. During my last visit, I accidentally left my briefcase in the backseat and the service people tracked down the customer who had the loaner the following day and retrieved if for me. Outstanding customer service is all I can say.
Cannot rate the selection as I have not shopped there. I own a2013 VW Passat and have taken it there for service. Always cheerful and professional.
Absolutely the best experience I have ever had buying a new car! Thank you so much, Joe Hartley, for all of your help!
DO NOT I REPEAT DO NOT Buy From This Lot! I'd Hate For Someone Else To Be Screwed Over Like Me I Was Sold A Complete Lemon These Men Talked Me Into Buying A 2006 Chevy Impala Which I THOUGHT was a Good Fit For Me Everything Seemed Fine Until I Actually Left the Lot Then The Problems Begun,I was Leaking Coolant just Hours Later and I reported it The Sales Man advised me to bring the car in the next morning being it wasn't running hot i parked the car next morning i tried to take it to the Lot and I was told that him and the owner had went on a business trip to repo a car in Detroit Michigan i drove to work then the Secretary called me to make an appointment with a friend of theirs which was to be that following day,the guy has an auto Repair shop well I get off work heading home in the rain and my car is steaming but still my sensor wasn't on HOT however I pulled over immediately just few blocks from home shut off the engine to check my coolant which was low but not empty i refilled it sat abt 10min then went to start up the car and when I say it started to knock,shake,smoke,and cut off on its on I knew it was Trouble I Imedialy called the owner and he went off on me yelling sayn I blew the moter it's my fault etc and that it's my loss was so angry that he could blame me for such thing when I didn't even put 50miles on it the owner was like a different person when I called to aware him of the issues I was having he would hang up in my face then not answer my calls, it came out to be a cracked head gasket my family mechanic said it had been sealed prior to me getting it somehow which is why I was able to test drive it but that it had worn off and BOOm the symptoms were back the owner refused to pay for a tow he laughed at me when I cried to him it wasn't my fault, refused me a refund of 1200$ I had put down and refused to put me in another vehicle and refused to work anything out, So Now I've obtained A Lawyer And Filed A Civil Suit Against them
I have done business with Brandon and them for A pretty good while now and they have been so wonderful and patient and kind to me and my family I love these people to death they feel like apart of my family I just wanted to thank you guys so much for all you all have done for us and I would definitely recommend you all to everybody I know And More if anybody needs A Good Vehichle this is defiantly the place to go and they always serve great service so kind hearted and wonderful people's
Me and my family has done business With Brandon@AFFORDABLE AUTOS For A Year Or 2 Now And He Is Such A SWEET HEART AND So Is the other people that work there they always make sure you are took care of and if something happens to your vehicle he always makes sure it's took care of and fixed we will always continue 2 Do Buisness With Them..............Me And My Family Love And Appriciate You All And Thanks For Everything You All Have Done And Continue 2 Do For US All God Bless Yuns
My Daughter Bought A Car From Here And They Treated Her So Very Well And Kind And Made Sure That We Was Happy When We Left The Lot All The Vehicles They Have Are In Very Good Shapes And Looks Very Nice I Love This Place They Are Very Professional When I Buy Me A Car This Will Most Defiantly Be The Place I Come
I BOUGHT A TRUCK FROM HERE LASTWEEK AND THEY ARE SUCH PROFESIONAL AND KIND PEOPLE AND THEY MAKE SURE YOU ARE HAPPY WITH WHAT YOU GOT AND ARE VERY GOOD AT HELPING YOU PICK AND CHOOSE WHAT VEHICHLE IS BEST FOR YOU AND THEY ARE VERY GOOD AT HELPING YOU WITH WHAT YOU CAN AFFORD AND WHAT YOU CANT AND THEY ARE VERY GOOD AT UNDERSTANDING IF YOUR IN A BAD SPOT OR SOMETHING AND THEY ALWAYS HAVE VERY GOOD DEALS AND PRICES I WILL DEFIANTLY COME HERE AGAIN AND TELL PEOPLE ABOUT THIS PLACE