Hurricane Harvey: Where to Give and How to Help »
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
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We had a terrible experience here. We were seen in the urgent care department in Knightdale by Ms. McArthur. The intake nurse/X-ray tech obviously did not like children. She was very blatant about that. The PA took a few x-rays of my daughter's arm and eventually gave us the explanation that my daughter was acting like she was in pain and seeking attention because nothing was broken. 4 days later her arm is swollen and she is in terrible pain. Went to Raleigh Orthopedics. Her arm is broken and needs emergency surgery. Ms. McArthur with Ortho NC completely missed that her arm was broken. We will never use them again. Terribly disappointing experience here and furthermore their incompetency could have lead to further complications for my child.
one star is too good for this place do NOT go to Knightdale NON Urgent care. waited two hours. one person on desk. doing some physical for some department which took first place over 3 people (including myself) with injuries. one was a child. These people are awful. front desk is POINTLESS. do yourself a favor and go to Emergency room or REX
Great Job Dr.Cummings! Triage Nurse very unprofessional.I did not appreciate being talked about amongst staff. Actions speak louder than words.The new diet was a glutten free diet cause he was diagnosed with ASD.
This was my second visit to this facility. Both times I was seen by my doctor on or prior to my scheduled time. I found the staff to be friendly and efficient. My doctor (Dr. Tammy Boyd) is assuring that I am on a regiment that will improve my medical condition. I'm looking forward to my next visit.
I would not recommend Rex Urgent Care. I took my son there for chest pain and paid my $45.00 co-pay only to find out they could not even do and EKG on a child and that I should probably take him to the ER. If they knew they couldn't handle kids with chest pain then why not just tell me to take him to the ER. When I tried to discuss this with the Dr. she became defensive and spoke very harshly to me. It was the worst customer service experience I've ever had. It certainly was not the Rexcellent service I'm accustomed to as a Rex Employee. Nursing staff was very nice.
Chain of events: Regarding the Duke Knightdale Urgent Care location - Sunday, 5/20/1211:30AM: My 22 month old slips and hits his eye area. It is red and it seems to be bothering him; I decide to wait until after his nap to see if it looks/feels better.2:30: He gets up from his nap and acts like it is really bothering him, I decided to take him to an Urgent Care.3:30: We arrive at Duke Urgent Care in Knightdale. I notice a woman sitting outside eating lunch with a man (later she turns out to be the receptionist). I arrive at the "receptionists desk", another woman comes up and says the receptionist is the only one that can check us in and she will be back from lunch in a couple of minutes; 40 minutes later the woman that was outside with the man walks in. Did I mention we are the only ones waiting in the lobby the whole time? Is there something wrong with this picture? Can Duke not afford (2) competent people to check patients in while one is at lunch or can the receptionist not have the decency to take 5 minutes from her lunch break to check us in (she saw us walk in)? Is this is a common business practice at Duke?4:15PM: By this time my 22 month old is tired and irritable. They call us back and the nurse is trying to take his blood pressure. He gets very irritable and the nurse yelling at him does not help either. Also, is it really necessary to take the blood pressure of a 22 month old for an eye injury? So, after the third try of the nurse trying to take his blood pressure, I have had enough and walk out. Terrible place and I would not recommend unless you want the same experience I had.
Physicians and surgeons help to keep people - from infants to the elderly - as healthy as possible. These individuals provide diagnoses and treatments for a wide variety of ailments, and preventative care and early detection for more serious illnesses. Whether you love or hate going to the doctor, the fact is your physician is there to listen to your health concerns, take preventative measures against diseases and advise you on your options for staying in tip-top shape.
In 2013, there were more than 1 million doctors of medicine in the U.S., over 854,000 of which were active. Additionally, in 2012, there were about 18,000 active general surgeons in the country. It's important to know which type of physician or surgeon you need, how to choose the best one, and account for other considerations in order to stay healthy.
Patients can choose from a wide variety of physicians depending on doctor specialty and what problems they are experiencing. Here are a few of the most common types of physicians that you may see in your lifetime:
Your GP is the doctor that you go to for regular checkups, vaccines and to identify health issues. GPs can treat many different illnesses and injuries, from the common cold to a broken arm. If your health requires a second opinion or expert care, the GP will refer you to a specialist who has the skills to focus in on the issue.
Heart attacks and heart disease are some of the most common afflictions seen across the country, making cardiologists important to your long-term health. These physicians specialize in studying and treating the heart and related diseases.
Other than a GP, the dentist is likely the most common physician you'll ever see. These professionals work with the human mouth, ensuring that your teeth and gum health are up to par. Patients typically go to the dentist twice a year.
Dermatologists are focused on skin-related issues and diseases, from skin cancers, to acute acne, eczema, psoriasis, and general cosmetic concerns like aging and scars. Most will also perform annual or semi-annual mole checks to screen for any signs of melanoma, the most serious form of skin cancer.
If you have a number of sinus infections or have had your tonsils taken out, you've likely seen an ENT specialist. ENTs handle ailments related to the ear, nose and throat, often related to taking out tonsils and treating hearing issues.
For many women, their gynecologist and obstetrician are the same person. These professionals work with the female reproductive system to focus on reproductive health, fertility issues, prenatal care, options for new and expectant mothers, neonatal care and childbirth. OB/GYNs can also help in the early detection of breast or cervical cancer.
There are obviously a number of physicians that you can choose from, but how do you know if they're the best choice for you? Here are a few considerations to help you pick a physician:
Look at Your Insurance
Before you get down to the details, you need to verify which doctors are covered by your insurance and whether they are in or out of your carrier's network. Rates may be cheaper if the doc is in network – a doctor can be covered by your insurance but not necessarily in network. Out of network is typically more expensive. Doctors often add and drop plans, so it's important to ensure that your options are compatible with your insurance plan. Doing your homework will help you avoid unexpected expenses.
Check for Board Certification
Your physician should be certified through the American Board of Medical Specialties. Doctors must earn a medical degree from a qualified school, complete three to seven years of residency training, be licensed by a state medical board and pass one or more ABMS exams to be certified.
Examine the Reviews
Reviews of a doctor can reveal a lot about what your experience may be like. People may grade on staff friendliness, availability and effectiveness of treatment. Looking at these evaluations and getting recommendations from family and friends can direct you toward a physician for your needs.
Surgeons can literally hold your life in their hands, and it's important to find the best one that can put you at ease and treat you effectively
You need to feel comfortable with your surgeon. It's important to communicate your concerns and that your surgeon can respond adequately. Surgeons should be willing to go over the details of your procedure and answer any questions that you may have. They must take the time to discuss and address your worries.
If you're going in for surgery, you want someone that knows what they're doing and has a high success rate. Ask how often the surgeon performs this surgery and try to find one that regularly does it. This will give you peace of mind that you're in capable hands.
Your decision on a physician or surgeon can be majorly affected by the insurance plan you have. You may have insurance through employment, your spouse, your parents if you're under 26, or the marketplace if the previous options don't apply to you. It's important to understand how your insurance works to have the full picture of what you'll need to pay for.
Your insurance will have a deductible, which is the amount that you're responsible to pay for covered medical expenses. Some plans have coinsurances, where you must pay a certain percentage of the bill, and insurance will cover the rest. Co-pays state a flat rate for certain services, like paying $20 when you visit your GP or a $100 co-pay for an emergency room visit. Once you reach your out-of-pocket maximum, which will differ if you're an individual or within a family plan, your insurance may pay for 100 percent of covered medical expenses for the rest of the plan year.
If you plan to go to the doctor, need medication or have been recommended for surgery, call your insurance provider or go online to see what your plan covers. You can choose the best doctor for your needs, understand your options and prevent yourself from being blindsided by medical expenses.
Most doctors require a phone call for an appointment, although some may provide online scheduling as well. Be sure to have your insurance card with you when you set an appointment, and to bring it with you to the actual appointment. They need the ID numbers to verify your coverage, and will usually make a copy of the card for their files so you don't have to show it again unless your insurance changes.
When you call, let them know if you're a new patient, as this will require you to complete some paperwork for your first visit. Tell them the reason for your visit, such as your symptoms if you're feeling sick. It's also important to inform them if you have Medicaid and to find out if you need to bring anything to the visit, like current medications or medical records.
From here, the receptionist will likely ask what dates and times work best for you. During your call, it's important to be honest about your symptoms and the reason for your visit. This information will help the doctor treat you and give him or her an idea of what to expect. Your appointment may progress faster as a result, and the doctor can come prepared with a list of options to better care for you.
Doctors see a number of patients in a day, sometimes in 15-minute increments in areas where the physicians are in high demand. This can leave little time for doctors to perform thorough examinations, and they can end up missing certain problem indicators. While some problems, like a cold or flu, can be diagnosed in this time, more complex ailments require attention, which takes up time. Reviews can illuminate which doctors actively spend the necessary time with their patients and which ones are pressed against the clock to meet demand.
Surgery has some more dire risks attached to it, so be sure to talk to your surgeon about the potential issues that can come up as a result of your procedure. If a patient has a reaction to anesthesia, it can cause very serious complications, but this is an uncommon occurrence. Blood clots can be a significant problem after surgery, often caused by inactivity during recovery. Infections, numbness, scarring, swelling and death are all possible, but the likelihood of these issues will vary depending on the type of surgery you're undergoing. Talk to your doctor about your concerns and your risk potential.
Surgery affects people in different ways, but as you begin to emerge from anesthesia, you'll want to alert your nurse to any issues you may have. The nurse will tell you how the procedure went, what effect it will have on your condition, what to expect when you get home and how long it will take to get back to normal. If you start feeling pain, the nurse may give you medication to stop it from getting worse. When possible, it's also advised to move around to avoid blood clots from developing in your legs. This can be as simple as occasionally flexing your knee or rotating your foot.
Some surgeries are outpatient procedures, where people are released the same day. For major surgeries, patients may stay at the hospital for a few days to be monitored and address any concerns before being sent home. Discuss with your surgeon the projected length of the hospital stay and what you need to bring.
Your recovery time and follow-up expectations will vary depending on your procedure. For example, you can be expected to be on your feet within a few days of having your wisdom teeth taken out, but it may be weeks before you have fully recovered from a broken foot or heart-valve surgery. Your surgeon will give you a list of things that you'll need to do during this time, including what medications to take and when you'll be able to get back to work and other activities.
Every surgery will have a follow-up call or appointment to discuss your recovery and allow you to ask any questions about unusual symptoms or changes in your overall health. If you have a major operation, like heart surgery, it's important to make regular checkups with your doctor or a specialist to ensure that everything is normal. Visiting a doctor will help deter infection and verify that everything is healing as expected. These appointments will give you peace of mind about your state of health and ensure that any issues are caught early on.