I will never waste my valuable time going there again. My nail tech was rude and arrogant. He filed my nails down and I asked him was he going to put acrylic on them and he swore that he did. He even said "my God wake up" to me which made me very angry. He kept stopping and doing other stuff and forgot a step and you could visibly see that he had not put acrylic on my nails. He said that I had everyone looking at him but I did not care because they are not paying for my nails. I left and will never go back. I refused to pay for a service that I did not fully receive. I would not go there because of the terrible customer service. I have never been so insulted in my life.
Iam a guy so tanning is not real guy but Iam going on vacation and wanted color I went to the shack meet faith she helped me and answered all questi…
Don't waste your time or money. Horrible customer service and they do a poor job. Gel nails don't even last a week and the application is horrible. They will argue with you if you ask them to fix it even though it clearly looks bad. Don't even bother making an appointment, because they will always take whoever walks in the door first. I'm not sure why they have coupons and discounts out when they don't even honor them. Everyone there is extremely rude and unprofessional. I highly recommend going to another nail place.
I am always extremely satisfied when I receive services at CB Nails. Lee listens to what I want and I can just relax knowing that my nails will turn out perfect as usual. I love getting my eyebrows done and pedicures as well. My daughters also get their nails done there as well. I always feel like a million bucks when I leave.
I got shellac polish on Friday and the polish was already chipping the next day. I figured I'd cut my losses and never go there again, but then I started to think about that $62 I spent and decided to go have them not fix, but redo my nails. Lee* was rude, the lady who actually did my nails that Friday was busy with a customer, okay that's fine, can someone else help me since I'm on my lunch break? Lee was insistent that the original nail tech fix it. I asked her, can you at least start the process of getting the polish off, her response was No. One hour passes, I finally sit in the chair, 8 of my 10 nails all have chips, and the tech is looking at them like all she was going to do was polish over them. Reluctantly she starts the process of soaking them off, exactly what I asked Lee to do an hour earlier. The nail tech polishes my nails over, but then when it's time to apply the top coat, I'm clearly looking at the bottle and it says base coat. I figured maybe this was a trick to make the polish last longer and not chip, and that the last coat would be done with the top coat polish that brings the shine to the polish, so I let her do her job. After she finishes two coats of base, she let them uv dry and then she gets the alcohol to clean them & send me on my way. I said maam these aren't glossy, why did you use base coat as the top coat? First she tried to insinuate that it was in fact top coat, even though I pointed to the word base on the polish, then she and Lee talked and they both try to act like base coat and top coat served the same purpose.. So I asked then, why isn't it glossy then? Reluctantly she go get some top coat and then apply one coat on top on the base coat she had just done. She cleans them off with the alcohol, and I can now see the gloss or shine. I asked how much do I owe? She and Lee talked and she says it's free.ummm ya damn right it's free, I wanted to see how shiesty they were if they tried to charge me. Never going there again!!!
My mom and I went and had our nails done..2 days later chipped gel polish....Lee fixed it....3 days later 3 more chipped nail polish!!! Ugh!!! Owner was rude and wouldn't give my mom a refund!! Not a good business decision. We WILL NEVER GO BACK!
I had to walk out of this place..the guy working there is so dam rude and disrespectful..I've asked him a few times not to cough on me or wear a mask..and when he asked me a question and I didn't understand him my friend ask him a question he rudely said I am not talking to you. I just took my feet out the water and dried them off and told him I don't pay for rudeness and walked out..So unprofessional and rude..they are not worth people time or money.
Sucked. They could care less about customer service. No need to waste your time an appointment. They don't know what that means.
Horrible Service.....my nails weren't done right and I paid a lot and I came back to get the problem fixed and was told my nails were 3 days old ?????....where? I thought you guys were professionals , I was fooled & never will I come back to this place !!!!!!!! ...you don't question the customer you get the problem fixed that's what you're getting paid for ....so disappointed!!!!!