What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Amazing customer service. Fixed my car Windows chips within 20 minutes. So thankful!!!!!!We will use you for all of our glass needs. Thank youuuu!!!…
1383 Highway 99 NAshland, OR 97520
From Business: Anderson Auto Body & Paint is a family-owned and locally-operated auto shop that specializes in auto body and collision repair. We offer a full range of maintenan…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Great Service, Daniel always takes care of all my friends , family and work vehicles. I can always trust his knowledge and providing good value.
Incredible people who went out of their way to help me. I couldn't find the sealant I needed anywhere in town, they not only had the sealant but were knowledgeable and attentive
Cook's Glass was able to locate and install a windshield for a 1994 Honda Civic. The only catch was, it was late Friday and they wouldn't be able to get the windshield delivered until Monday. My daughter & I were on our way home to Southern Ca where she was suppose to start school on Monday. Cook's Glass called in some favors and were able to get the job done on Saturday morning! We were back on the road by 10! Can't thank them enough for going out of their way to help us.
I would rate it higher, however it seems as the app is becoming more difficult to use. I can't get phone numbers for businesses without going through hoops.
I took my truck in before Christmas, 2014, as a Christmas gift from my best friend. The truck would only go 25 mph for about a year because vandals put dirt in the tank. The tank was dropped and the dirt discovered, and removed about a year ago. Since then, I could not pay for the other vandalism of a broken steering column plus a replacement of a fuel filter. So, for Christmas, that was friend's gift. It cost $ 560.90. I finally, after three weeks of having to walk everywhere, got my truck. It did not even make it home. I ended up stranded down the street at the store. They came out and gave me a jump. I was able to get it home. Due to work, I did not start it the next day. I started it on 01/9, after getting stranded down the street within 20 minutes of retrieval from Darrow's on 01/07. When I tried to start the truck this morning, it would not stay on. Again, the battery was depleted. My friend helped me and we discovered a very serious gas leakspurting--spewing gasoline out of the carburetor. Why? No idea. I paid for a fuel filter replacement. After speaking with a representative at Darrow's, he was very hesitant to take any responsibility for my now- inoperable truck. He cussed at me. He does not want to pay for a tow. He claimed that he would take care of it IF he had any responsibility, otherwise I will have to pay for the tow and the extra work. I do not trust this automotive institution. I do not approve of my truck being in that shop for nearly three weeks, only to get it returned to me inoperable and dangerously so. This is outrageous. He was not repentant, sentimental, understanding--instead he blamed me for the fuel leak that did not exist before I left it there. I am very disappointed, and quite frankly, I am disgusted with his handling of my fuel-spilling condition of my now-inoperable vehicle. I am stranded, and all he cares about is getting money. I cannot believe that they wouldnot know that the fuel was spurting before telling me that they fixed the truck! I t is spewing all over the engine, and falling onto the ground.... So, he blamed ME!!!!!!! What in the world?????? Are you kidding me? This is outrageous!! I am NOT taking my truck to that dishonest, money-hungry, irresponsible and dangerous mechanic again. I have warned you. I do not know why he is behaving this way, but I am used to doing business with reputable, conscientious, responsible mechanics. not know that the fuel was spurting before telling me that they fixed the truck! I t is spewing all over the engine, and falling onto the ground.... So, he blamed ME!!!!!!! What in the world?????? Are you kidding me? This is outrageous!! I am NOT taking my truck to that dishonest, money-hungry, irresponsible and dangerous mechanic again. I have warned you. I do not know why he is behaving this way, but I am used to doing business with reputable, conscientious, responsible mechanics.
The guy is a crook. Not listed with the state of Oregon. He lied to me and took my money. Did nothing to the car. I have to take him to small claims court but it is hard to find out where he lives and what his real name is.
HEY, KLAMATH COUNTY: This is a review of Cook's Glass near Dairy Queen. Since I moved into this house 6-1/2 years ago, I have had to replace the balances in almost every window. At first, I got them from the company for free. Then that company went out of business. So, I went to Cook's a couple years ago and bought a set of balances for another window that that given out. I put them in -- no problem. Since I have lived here, I had an 84" counter supported by a cabinet on each end. This was right in front of my office window - a big, deep window. That was the only place it would fit. I was not able to get to that window to clean it or do anything else with it. I finally got rid of the counter a couple weeks ago, made a window seat that can sit in there, but small enough to move. Once the counter was gone, I could see the string of one of the balances hanging out the bottom. Friday, I pulled out that balance and went over to Cook's to get a set of replacements. I decided to install them today. I flipped out the metal tab and opened the window and the other balance came down but I couldn't get it out and I couldn't get the window out, either. I called Cook's and asked if there was some trick I didn't know or may have forgotten. Ray told me the way to do it, and I said that was how it did it. He recalled that I lived near Homedale and Harlan. He asked me to hold on a minute. He came back and said he would come over and do it. He was here within a few minutes. The window came out for him and then he installed my new balances. Hurray! I love Cook's Glass.
I had a great experience with Foreign Auto Tech in Klamath Falls, Oregon.. He got be back on the road with out breaking my wallet or my trip.Thanks again,
although the service was gr8 while I got it brian has vlosed up shop and moved outta the area.
Prompt response to our response when we had broken window. Excellent service.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.