I have been here for 4 1/2 years and when some thing happens they fix it,they are very good about fixings it...they have been very nice to me and every thing...when my stove blue up they gave me a brand new one out of the box I saw them give me one,,,,they are very busy people they have a lot on there plate right now with the cold weather that is sitting in give these people a brake they just cant jump to every command at once they will get it done give them so time.if you don't like living here move quit complaining about every thing,,,they can only do what they can..
I rented from First Choice Property Mgmt 1415 Esplanade Ave Klamath Falls, OR. I ended up owing them money in which they filed suit and won which was appropriate as I did owe them money. When I paid the debt back however, it was like pulling teeth to get them to honor their legal obligation to report to the court that the debt had been satisfied. I called week after week for a month and still no satisfaction has been filed despite the person on the phone saying, "We'll take care of it today" each time I called. They demonstrate a total lack of professionalism and a total lack of commitment to follow up on their legal obligation.
This is the worst property management I've ever had they neglect their tenants and their management responsibilities untill you force their hand. It took over 6 months and me threatening to inform hud of their neglect just to get them to fix/replace my broken refrigerator. My most recent problem with them is they raised my rent without informing me or HUD and have been letting it accumulate a large past due charge without saying anything to me or HUD. And when the finally came to light they told me they wouldn't do anything to help me because i posted a bad review of them online. I posted a 100% accurate account of my experience with them and its my fault they never informed me or HUD.
Stewart Property has always been wonderful to us as renters. They were always on top of things, if there was an issue, they took care of it. Jack and Jenny are both wonderful and very easy to work with. They run a professional business that follows the rules, if you follow the rules set in place there is no friction. Would definitely recommend renting from these great people!
I transferred with my job to Klamath Falls and first choice was recommended to me by a friend they were very nice and professional they helped me take care of everything via email and over the phone and once I got there and signed my lease everything was taken care of , everything was just like in the pictures on the house very honest and trustworthy people highly highly recommend them if you're looking for a place to rent
For those looking for a property management agent. BEWARE. Our relationship with Stewart Property Management (SPM) has been one of the worst customer service nightmares we have ever experienced. When we moved cross country we hired SPM expecting they would manage our property. They received their monthly commission, but did little else to assure us the property was inspected on an annual basis (per our contract with them). Communication was very poor. Many times we did not receive answers to our calls or email correspondence except when they required funds for repairs. Jack has anger issues and has hung up on me and my husband on several occasions. He will offer ambiguous and lengthy excuses when asked a direct question.Overall, very poor business ethics.Also those looking for a rental property. BEWARE.They used the same pictures of our home when renting for over eight years. When we asked for pics of the condition of our property they sent images we had given to them before we left!
This property management does not do the job they are supposed to. When told a repair is needed, even after opening a work order, it still takes several calls to get anything done. The house we were renting should not have been rented. It was a fire hazard the whole time we lived there, and didn't even know it. Repairs that needed done, we had to do ourselves. By the time we found out the home was a fire hazard, it had been condemned. The property management refused to return our deposit and actually attempted to charge us more after evicting us for nonpayment of rent. They refused to accept our rent payment and then evicted us for not paying. This was after accepting payments for the whole time we had lived there. When we started requesting necessary repairs was when we started having problems with this property management. If you have another choice, stay away from this one.
Worst experience I've ever had while looking for a rental. Was told by realtor rent was one price, then after handing over deposit she changed the price by $105. After we asked her about it, she said we couldn't have the house and she told my boyfriend she didn't even like him and didn't want to rent to him, only me. And then we had to wait for her to mail our deposit back. Really unprofessional and shady. Would not recommend to anyone!!