I have enjoyed doing business with CSI Computers for years. Larry is so knowledgeable, has GREAT pricing and usually has the work done the same day!Always a pleasure!
3815 S 6th St Ste 108Klamath Falls, OR 97603
From Business: Providing services for individual computer needs as well as a fully staffed IT department for small to businesses with everything from onsite support to interfaci…
Like many parents, my computer had a mysterious sweet liquid spilled on the key board and of course, mo one knows how this happened. Larry got me up and running again fast and even gave me some information that will save me plenty of money in the future. I would tell anyone i knew to see him first.
Larry was awesome ~ My dog had caused me to spilled tea with cream in it into my keyboard~ Can you say yuck~ So my keyboard was putting 6's where T's went etc. He was able to fix it in record time and was very reasonable. He even still likes my dog~ You can have confidence using CSI.
We have used Larry for our computer service for 9 years and he has saved us money and always done expert work on our 2 computers, he once drove 50 miles to get our computer working, he is quick and prompt, and the most affordable in the area, we would be lost without Larry,,,,thanks Friend,,,,,
I was extremely dissatisfied with the customer service and "repair" of my apple MacBook. My mac abruptly stopped working and was giving me the "apple wheel of death." I am not local to the Klamath area, and had previously not needed to use a computer repair shop. I did some research and Klamath Technology was one of the few places that would work on Mac products. I was hoping to use someone local to minimize the time it would take to get my computer back and running. Klamath Tech took a week and a half to look at and diagnose my computer. Apparently the person who was trained to work on apple products was "out of town." After an extended waiting time, I was contacted and was told my hard drive was "bad." They were able to replace my hard drive and transfer my data. Two months later I went to re-boot my computer and again, wheel of death. I took my computer back in yet for another repair. This time they were extremely poor at communicating with me. Each time I would call to check on the status of my computer, I would talk to a different person who seemed to have no idea what I was talking about. Each time I was given a different story or was told that the person working on it was not available. I eventually got a call that the "motherboard was bad" and told to buy a new computer. I asked if there was a way to replace the motherboard, or what other options I had. They explained it wasn't worth the price and to buy a new computer. I went and picked up my computer and took it home. My boyfriend decided to do some research to see if he could replace the motherboard himself, and discovered that my hard drive was no longer in the computer. I quickly called Klamath Tech and they reported that I could come back to the shop to pick it up. The tech at the front desk appeared nervous and unorganized. He explained to me that they keep most hard drives on "bad computers" to "destroy them." I thought this was interesting considering the first time I took my computer in they gave me my old, ‘dead’ hard drive back. This seemed extremely sketchy and made me question their integrity and reliability. I ended sending my computer to apple and they ended up replacing my battery and it is working great. I am extremely dissatisfied and feel taken advantage of. Klamath Tech charged me upwards of $250 to unsuccessfully fix my computer when apple was able to replace a few minor things and have my computer up and running. I would not recommend them due to their questionable integrity and lack of knowledge regarding apple products.