Martin's Point Veterinary Hospital
6405 N Croatan Hwy, Kitty Hawk, NC 27949
Phone: (252) 261-0621
Fax: (252) 261-7387
Fax: (252) 261-0621
Specialties: Pocket Pets, Dentistry, Small Animals
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My review is strictly based off of my encounter with the reception desk. I have to start by saying I have always had an outstanding experience with the vet and techs that have worked with us. I went in simply to pick up meds. First off, I am never greeted when I walk in. Someone may glance at me but avoid eye contact at all costs as though trying to avoid me. After about 10 minutes I politely asked if I could pick up said meds and was told we'll be with you when we're done. As they continued to sit at desk for roughly 15-20 more minutes. I don't expect to be top priority but I also don't expect to be left waiting 30 minutes to simply pick up meds when nobody else is in the waiting room. We go as needed and I feel like every time I walk in it's like ohhh why is she here again. If it wasn't for my experience with the vet, I would be going elsewhere already.
This was 3 years ago. I had an Airedale Terrier. I went to California for a week. I got a call that my dog was ill with an ear infection and I gave permission to treat. When I got back they handed my dog to my on a cart. She was so dizzy (vertigo) she could not stand on her own. Her paws were skinned from all the attempts at standing up. She had been struggling for 2 days. No other phone calls. They gave my sweet dog back to me unable to stand or walk. I had to carry her up the stairs and take care of her for 3 more days before she could safely navigate. I had to cleand her paws for several says until they healed. Shame on them for not treating her vertigo with some sedation so she struggle to stand.
I am wagering she had no care at night so she spent all night by herself struggling. I am writing this now as I have a new Airedale and was looking for boarding. It won't be in a place where she got an infection and they left her to fend for herself for 3 days.