Stay far away from this place. Seriously. When we got here the tub had at least 6 random hairs in it and a nasty Qtip on the floor. The kitchen floor had some water on it and i wiped it up and the paper towel was black. They do not clean this place. Several days later, my daughter threw up and these people do not own a steam cleaner for the carpet. They cleaned it up with a spray bottle and rags. The entire place smelled so bad that we put the comforter on the floor to cover the smell. We came back the next day and they put that comforter back on our bed. They are just gross on all accounts. The place is not clean!
3923 Cedar Hammock TrlSaint Cloud, FL 34772
If I could give zero stars I would this is by far the most discussing place I've ever seen. I arrived and as soon I saw the place even the lobby looked horrible . The staff was sloppy and unprofessional . The room was disgusting black mold lined the walls in the bathroom .BLACK MOLD !! Spots on the bed looks like bed bugs !! The carpet was seriously stained everywhere and the room smelled like mildew. The sheets had hair on it and stains , rust in the rest room to put it into perspective it look like an abandoned slum. I would not recommend this at all to any one it's a serious health violation and I am filing a complaint with the dept of health. When I went to complain at the office they said the manager would come and speak to us so they had us sitting in the nasty lobby with 2 other families complaining about the same thing for an hour. It wasn't until I yelled out in anger to everyone about the mold that I got their attention, so they sent out a security guard that looked like a sloppy drunk and smelled bad and tried to lecture me about ethics ..ethics .. you gotta be kidding me. They offered to refund us if we just left and not said anything about the mold.we took pictures of the mold.this place is a slum and should not be in operation!! don't be deceived by cheap prices or fake pictures.
Service was terrible, system wouldn't work correctly. One of our two room keys quit working. The door didn't close completely and there were holes in the walls. Rooms look nothing like the pictures. The lobby and bar are nice but everything else is run down.
Please do not go to this motel, everything is filthy, roaches everywhere, no one comes by to clean the rooms daily or any other day. Customer service is terrible and a lot of drug activity and dealers. Also this hotel has been on the local news for a huge drug bust.
During Hurricane Matthew, Oct 2016, we had to evacuate the beach. My husband found this motel that would accept our pets. The room was clean with the bare necessities. We stayed 2 nights. There was not a coffee maker in the room or a hair dryer. There was a microwave and small refrigerator. The continental breakfast was over around 9 a.m. It was difficult to find a cup of coffee on that first morning of the hurricane. We stayed in a non-smoking room. My husband has never smoked and I have not smoked in 25 years. We had to put up a $100.00 deposit for our pets, 2 dogs and a cat. We have had to evacuate for hurricanes in the past and have always appreciated the area hotels/motels allowing pets during these exceptional times. We were told that the $100 deposit would be credited back within 3 business days after their inspection and cleaning. One of our dogs was so nervous that she would not go potty for a day and a night. I was able to find a dog park within 5 miles so we took them there each day. There were no accidents of any kind at the motel. My husband called back about a week later to follow up on the deposit. He was told that there was evidence of smoking in the room. We do not smoke, did not have any visitors. We had a "feeling" that we would have a problem getting our money back. Beware of this establishment.
Quiet Location... Near old town and express way, also close to restaurants
The place was nice. My family and I arrived late at night but it felt safe being there. It's very conveniently located at the city and it's close to gift shops. The room is all good.
The new mgr..of Howard Johnson Enchanted .Mary R..is a top notch! when something needed to be done..she was right there hands on or sent someone.She is caring and professional. Her staff were ALL equally as nice. Coorporate should invest in some upkeep. Otherwise..5 stars for customer service.
I love the hotels location to Disney and the Flea markets on 192. It was also surprisingly clean for the low price we paid for the room.
Stayed here for 5 nights while in town for a family emergency and was satisfied with the hotel and staff. If you are simply looking for a clean, comfortable room, you will probably not be disappointed with this hotel. We would stay again without hesitation.