Good pizza but their wings are not good at all. Ordered 10 wings was only able to eat 1 1/2 wings. Would’ve taken them back if not for traffic.
5345 W Irlo Bronson Memorial HwyKissimmee, FL 34746
From Business: Papa John's is one of the world's largest pizza companies that maintains more than 3,000 locations in over 45 U.S. states and nearly 25 international markets. Est…
BIG WARNING: DO NOT ORDER DELIVERY FROM HERE!! My family and I were really looking forward to trying their pizza. We ordered at 7:42pm and as of now at 11:30pm..we have yet to receive our pizza. We did realize they might be more crowded than usual being Spring Break and were willing to be patient for good pizza. Now mind you at 9:10pm, I was told it was “assigned to a driver” and “on its way”. Each time I called to check on it, I was told “20 min”, “5 min”. At 10:45, I was told the driver would be here in 10 minutes. Now at 10:55, I was told they have no idea where our pizza is and the manager’s exact words were “I have no idea what happened and I really can’t promise you that you will get your pizza.” They did refund me my $$ (which was $70 for 2 pizzas), but now I have a very hungry family and nothing to eat at the house since we are leaving FL tomorrow to head back to Texas. So unless it’s worth a 3 hr+ wait for you to get cold deep dish pizza from a company that obviously has horrible organization and communication...I suggest ordering from ANYWHERE else!!
The pizzaman came almost an hour late and on top of that, the pizza was not fresh at all. I had also ordered some cinnamon sticks that was cold and hard.
Waited on hold 6 minutes to order. Manager got on the phone giggling none stop thinking I was her friend. Ummm can i just order pizza please? Unprofessional and she hung up on me. I wouldnt order here!
This place was nasty flies in the soda fountain and terrible and every table was dirty it smelled like the zoo
I placed an order at 7:30 pm, I waited for my order to be delivered it was almost 9:00 PM. I decided to call to find out the status of my order, they said the delivery guy was on his way that it should arrive within a few minutes, so I continue to wait I waited till 9:45 and still no delivery I called the store again and asked to speak to the supervisor, a person by the name Janine answered to the call and said she was the supervisor, she said the driver made a mistake and gave my order to someone else but that she would send out a new order free of charge and she would credit my credit card, to expect the delivery within 25 to 30 minutes, to make a long story short the pizza arrived at 11:15 PM, and it was cold, which is crazy because I live less than 5 minutes from the store. It’s sad because my two kids were looking forward to pizza and the pizza never arrived on time….I will update my review later as I will wait a few days for the store to credit my credit card as promise no wonder why they have such bad reviews....
The place is good. Idk why people are bashing the pizza its a chain resturant. What you should be reviewing is the people and the building. The employees are very polite. And the place is clean, has 3 new tv's and a game room. Pizza isnt terrible either
The costumer service is horrible! The blonde lady is very rude! Always giving attitude and hanged up on my friend and I three times! When asked to speak to the manager she said "my son is not here". She needs to be fired. The business would be so much better.
Placed an order for delivery. Was told the order would take 95 minutes. We reluctantly agreed. 120 minutes later, no delivery. We called. Were placed on hold for 12 minutes. Then we were told the order had not yet even gone out and would take at least another 20 to 30 minutes. Manager was not at all interested in offering any customer service but rather had quite the attitude. Whatever you do, avoid this Pizza Hut at all cost. TERRIBLE SERVICE AND TERRIBLE ATTITUDE!!!
I'll stick with Papa Johns!!! Not at all what I expected. The pizza was terrible. Soggy with no sauce.