Poinciana House of China
3376 W Southport Rd, Kissimmee, FL 34746
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The delivery man was so polite and efficient. The food was received hot and had plenty of soy and duck sauce packages. Our order was quite large and everything we ordered was right on the mark. DELICIOUS! I've ordered from this restaurant several times before and have always received great service and delicious food.
HORRIBLE PLACE. DO NOT EAT FROM HERE!!!! Spent $35 on food. Fried chicken was BURNT and DRY. Looked like it had been REFRIED 10 times to be reheated. There was black things in chicken. French fries came COLD and HARD with NO FLAVOR. Called for a refund and the lady yelled at me for like 10 minutes saying that she had been doing this for 10 years and that IM WRONG and that she WILL NOT give me a refund. She said that i could have chosen something different. SHE HUNG UP ON ME. I called back like 3 times and she picked up and hung up right away. She WOULD NOT let me speak or explain anything. No refund. DISGUSTING food. HORRIBLE SERVICE!!!! Don't ever go here. I HAD TO CALL MY BANK TO CANCEL TRANSACTION and i REPORTED her to the state. DON'T BUY FOOD FROM HERE YOU WILL REGRET IT!!!! 01/4/13