Napleton Chrysler Jeep Dodge Ram
1460 E Osceola Pkwy, Kissimmee, FL 34744
Napleton Chrysler Jeep Dodge
Ray Reale has always been our go-to for our vehicles and recently he helped us with our van before vacation. He goes above and beyond for all his clients that become family to him. Ray's loyalty and persistence is like no other in the car industry. We have stuck with him for several years because of these reasons. Hes a hard and dedicated worker in many aspects and I cant wait to see the positive changes with this location! Thank you, as always, Ray!
Great service, John Cardenas was really helpful, honest and professional during my visit, well I bought a Hellcat so that's all I have to say about that.
Thank you John..
Carlos D., thank you for taking the time to leave us feedback. Your opinion plays an integral part in our customer service. Wishing you a great day until the next time we meet. Napleton's Kissimmee Chrysler Dodge Jeep Ram (321) 248-3931
If I could give zero stars I would. Normally I drop my vehicle off talk to a live person and wait until I get called back. This time I specifically set an appointment for 1130 dropped my car off before they opened and placed my key in the night drop. When they opened I called and let the receptionist know where my key was since the service department never answers their call she said she would let them know. Called back at 1pm told I would be called back. Called back at 330pm to be told I would be called back again. To my surprise they had done NOTHING on my vehicle and stated they operate on first come first served basis even before appointments so it did not matter that I had an appointment. Thank you for being a typical dealership providing the worst customer service, using the excuse of there only being a few people staffed should not excuse your awful practice of disregarding appointments. The least this dealership could do is callback their customers when they realize they won't be doing what they promised instead of calling them back an hour before they close. Will not be bringing my vehicle back here.
Christina F., we regret that you had a negative experience with us, but are glad you brought this to our attention. If you'd be willing, our serviced manager Brian Peterson would like to speak with you at (321) 248-3931 to discuss ways to improve your experience with Napleton's Kissimmee Chrysler Dodge Jeep Ram moving forward. Thank you for your input, and we hope to hear from you soon.
Great service made me feel very welcomed, ask for Jason Gonzalez and Patricia they helped with my purchase. Patricia is such a sweetheart and very professional. Issac and Jacob worked out some great numbers for me. I would highly recommend this place you will not be disappointed.
My name is noel ruiz I wanted to thank Emilio and jose ruiz for their services I purchased a challenger and I wanted to thank them because they sold me the car I wanted, is because of their customers service and that I I have several dodge cars that get service over their with the dealer and while they getting serviced I say hi to the guys and we speak like if we where friends for years thank you you guys for your help ����
We just bought a Jeep Patriot from Bob Conti. He was very knowledgeable and he even though it was raining, he went outside just to get a vin number on a specific car we were looking. We had to wait a while, but I can tell you, it was worth it! They will not let you take the car until they are SURE you are approved. Other dealers will let you take the car and then a couple of days later, they call you with a problem or will tell you that you have to put more money or pay more. I know this because it happened to us with Central Florida Toyota. They gave us the car and 2 days later they called us saying that we had to put $$ down and our payments went up. Not by that much, but still it was a pain. We know, we will not have to do that. Thank you Bob Conti and Jhon Guzman!!! Very happy with my new Jeep!! :) Marie