Where do I start?!? My significant other and I visited this hotel from 4/13-4/15 in celebration of my 31st birthday. I was ready to go to Disney and Universal because I had not been in 20 years and my girlfriend had never been. I chose this hotel, even after mixed reviews because it was a good deal...or so I thought!!! The room was beyond PATHETIC from the photos and management, although we spoke to a man and another female “manager” that did NOTHING!!! We allowed them to know upon arrival that our room wasn’t up to par...nasty smells and stained carpets and such. We returned from Universal and was told we could get another room, even though they were supposed to hold a room for us, that we had to pay for another one!!! What?!? The room we had initially was NOT even motel quality!!! I did not get his name, but the guy managed charged us $34 for a room in the other part of the hotel, since they claim to have sold out. Mind you...his answer to our complaint was...you can always go to another hotel. HUH?!? Hmm...I DOUBT IT!!! I’m confused- why should my guest and I be ⬆️ charged for a suitable room?!! Especially when we were guaranteed a decent room when we returned from universal. The new room was decent...as in we were comfortable enough to sleep there. The hot water was luke warm at best and the bathroom was dirty, but we survived. The next night we spoke to the female manager and she was no better. Yes, she listened but that is all; offered no solution. Neither manager offered us an apology. We emailed the owner and he said we could have credit. WHY WOULD WE WANT TO GO THERE AGAIN?!?!?!
Serving the Kissimmee Area.
From Business: Property Location With a stay at Hyatt Regency Orlando International Airport in Orlando, you'll be near the airport and close to Orlando Watersports Complex. This…
6. Hyatt Place
8741 International DrOrlando, FL 32819
From Business: Property Location When you stay at Hyatt Place Orlando Convention Center in Orlando, you'll be in the business district and minutes from Pirate's Cove Adventure G…
5435 Forbes PlOrlando, FL 32812
From Business: Property Location A stay at Hyatt Place Orlando Airport places you in the heart of Orlando, convenient to Orlando Watersports Complex. This hotel is within the vi…
Fantastic food, Great Service. Were on route to the airport and we were served with Saag Paneer in a jiffy! Wished we had additional time and savour…
Stay far away from this place. Seriously. When we got here the tub had at least 6 random hairs in it and a nasty Qtip on the floor. The kitchen floor had some water on it and i wiped it up and the paper towel was black. They do not clean this place. Several days later, my daughter threw up and these people do not own a steam cleaner for the carpet. They cleaned it up with a spray bottle and rags. The entire place smelled so bad that we put the comforter on the floor to cover the smell. We came back the next day and they put that comforter back on our bed. They are just gross on all accounts. The place is not clean!
If I could give zero stars I would this is by far the most discussing place I've ever seen. I arrived and as soon I saw the place even the lobby looked horrible . The staff was sloppy and unprofessional . The room was disgusting black mold lined the walls in the bathroom .BLACK MOLD !! Spots on the bed looks like bed bugs !! The carpet was seriously stained everywhere and the room smelled like mildew. The sheets had hair on it and stains , rust in the rest room to put it into perspective it look like an abandoned slum. I would not recommend this at all to any one it's a serious health violation and I am filing a complaint with the dept of health. When I went to complain at the office they said the manager would come and speak to us so they had us sitting in the nasty lobby with 2 other families complaining about the same thing for an hour. It wasn't until I yelled out in anger to everyone about the mold that I got their attention, so they sent out a security guard that looked like a sloppy drunk and smelled bad and tried to lecture me about ethics ..ethics .. you gotta be kidding me. They offered to refund us if we just left and not said anything about the mold.we took pictures of the mold.this place is a slum and should not be in operation!! don't be deceived by cheap prices or fake pictures.
Service was terrible, system wouldn't work correctly. One of our two room keys quit working. The door didn't close completely and there were holes in the walls. Rooms look nothing like the pictures. The lobby and bar are nice but everything else is run down.
Please do not go to this motel, everything is filthy, roaches everywhere, no one comes by to clean the rooms daily or any other day. Customer service is terrible and a lot of drug activity and dealers. Also this hotel has been on the local news for a huge drug bust.
Yum. Thanks cari! Brisket sandwich, moist, with sauce. Awesome. Carol got the lean brisket and it was cut a little too thick for her taste but other than that everything is great.
During Hurricane Matthew, Oct 2016, we had to evacuate the beach. My husband found this motel that would accept our pets. The room was clean with the bare necessities. We stayed 2 nights. There was not a coffee maker in the room or a hair dryer. There was a microwave and small refrigerator. The continental breakfast was over around 9 a.m. It was difficult to find a cup of coffee on that first morning of the hurricane. We stayed in a non-smoking room. My husband has never smoked and I have not smoked in 25 years. We had to put up a $100.00 deposit for our pets, 2 dogs and a cat. We have had to evacuate for hurricanes in the past and have always appreciated the area hotels/motels allowing pets during these exceptional times. We were told that the $100 deposit would be credited back within 3 business days after their inspection and cleaning. One of our dogs was so nervous that she would not go potty for a day and a night. I was able to find a dog park within 5 miles so we took them there each day. There were no accidents of any kind at the motel. My husband called back about a week later to follow up on the deposit. He was told that there was evidence of smoking in the room. We do not smoke, did not have any visitors. We had a "feeling" that we would have a problem getting our money back. Beware of this establishment.
Beautiful spacious resort with lots of family friendly activities. Spring is the perfect time to visit and enjoy the jacuzzi, spa and pool areas. There is tennis, shuffle board and free amusement park tickets. My family has not stopped talking about this resort and we are already planning our trip back.
This place was very affordable. We were a family of 5 going to Disney. Our room had a complete kitchen sofa bed & 2 large beds. Large bathroom & shower also. Room was very new. I think they renovated it. Breakfast we paid for the week, it wasn't great but it was convenient. Our maid didn't really clean that well but the pool & hot tub were great. Over all a better experience than I expected!
Best moroccan food, great customer service and reasonable prices. Merguez sandwich, tagines, couscous..