This is the worst service I've ever had! First we were told we couldn't have a booster because we were in chairs (had to get the manager involved for that). Then we were told the chocolate milk wasn't refillable (had to get the manager involved for that one too). I waited 15 minutes for a refill. We had drinks lined up waiting for those refills. Everyone got their food and I got to wait for 10 minutes while everyone finished their food before I even got mine!
After their change of management the whole place has lost it's "home" appeal. The food has gone from amazing to tasteless, simple, and lacking. The portion sizes are sad and the waitresses are not "friendly." They kind of just exist. I miss the home cooked country feel of the place and that chit chatting of the old locals. The glass of water i asked for had no ice and tasted like it came from the sink. The sweet tea was just as bad. We used to go every week...we wont be coming back at all.
Sat down and waited 15 minutes for a waitress and they looked at me but never walked over. The cook came out and asked if I had been helped and I said no. He brought me my drink and asked a waitress if she could help me since I had been there fir quite a while. She goes over to another customer to help him and then walks away again not to return. At that point I walked out. I have never had that kind of treatment at a restaurant in my life. I walked over to the Cuban coffee shop and was greeted like a friend. Much better!
We went last night with 6 friends and it was an awful service. Very sad that even the manager did not care at all.
Looks like a very nice restaurant. Food was great. Waitress was terriable she didnt no what she was doing and very very slow. Took us 2 hours there. I wanted to try desert but didnt. Took way to long. Then she brings out my 2nd beer when we were done.
Hotess with the mosetess bad attitude, no idea on seating charts nor PR skills. Food over priced and the worsed food that has ever come out of a logans restaurant. Never to return, lost our business for good.
You can have better service and better food quality in fort Myers, this outlet is very poor in service, drinks are the worsed, and food no better. Thie outlet does not follow the credo of the company. Food made from scratch? I think not. Dint ask for the manager, she too busy out the back smoking to bother with customer concerns.
I'm don't like the service is to bad!!!
Nice place,reasonably priced with awesome drinks and the staff was friendly.
Went last Monday for my sisters graduation . Got there early to reserve a table for 17 . The hostess was very nice and said she was giving us 2 large booth . As my family was on their way there the MANAGER was going to give one the booth that she clearly knew I was their early to save . Luckily another family was leaving so we were still able to sit together . If not she would of given the table away . After a $400 bill later and poor customer service the manager never came back to apologize or anything but yet she went to the table that she gave away at least 3 times and gave them 2 free meal . The manager is the indian/chiness looking lady . I would not recommend this place to anyone that has a large parry or celebrating a special event especially when your coming early to make sure everything is ready .