I have tried most of the salons up and down the 192 and have not been impressed by quality or customer service...BUT at ISLAND NAIL I'm in heaven. Tammy does awesome nails and invited me to come back with any problem. I didn't have any problems. Jenny gave me a wonderful pedicure. It was relaxing and my toes are sparkling! I went in feeling ugly. My hair was bleached and dry. Anita worked a miracle. I love, Love, LOVE my new soft color and the easy care cut. Came out feeling like a RoCkStaR ! It's my absolute go to for all beauty needs. They do tanning, waxing and lashes. When you find the best, why waste your time anywhere else!!
I had my hair cut this morning and LOVE it. I will definitely go back. The atmosphere is very pleasant.
*THE WORST customer service I have ever experienced!! this place was a true nightmare for me and my family. for months we have been planning for my 12 year old child to get a fun hair coloring, this was supposed to be her dream teen present. called the place to make an appointment, this fellow tells me HE does not take anyone by appointment, told me to be there at 3 pm. I am on a very tight work schedule, was very hard for me to get approval from work to take my kid that time, still I found the means to be in the salon as recommended. Me and my girls drove in the middle of a heavy storm. Once at the ' salon' this guy who claims to be a hair stylist goes about how long the hair treatment is going to take, and SUGGEST the best thing will be for us to come back saturday at 10am. I tell the guy he could have said it over the phone rather than making me waste my time and make me leave work , he could have given me an appointment just as I requested. Me and my girls left and were back on saturday at 10 am as instructed. Iinstead of taking care of us the so called stylist Dionix ORDERS me, with this stupid ego to meet him on the back. Once there he INSULTED ME, and literally REFUSED to take my child. This guy thinks no end of himself. We left the place in shock, how could someone treat a customer the way he did, specially to a child!!!. the worst was that the salon owner DID NOTHING and backup up this moron . If you want deal with drama, be insulted, be treated like this hair stylist were God, and if you wish being insulted by a NOBODY then New York style salon in Kissimmee FL is the place for you.
Christy, is great with color, cuts and styling. Ada, is aces as nail tech. Worth calling you will not be sorry. Martha also a great hair dresser and Louis is the barber, that is non stop. Make an appointment you will not be sorry.
They are not very knowledgeable with dying hair, they convinced me to change my hair color from black to medium/light brown so that my gray hair would not show as much and in doing this process I ended up with orange hair on top, the dye did not cover my gray hair, the middle of my hair was a medium brown color and the ends were almost black. I came back to let them know that I was not satisfied with the color and the owner said to come back and she will fix it. This time when I came back they died my hair a dark brown and didn't even dye my whole hair or at least put enough dye to remove all orange color on my hair. Now I have dark brown on top and still with some orange below, medium brown in the middle and still almost black ends. My hair is harsh, the ends are burnt from the extremely hot flat iron she used on me last time and to top it off the owner had the nerve to charge me $25 to blow dry my hair, which I felt I had no choice as I was going straight to work and I wasn't going to go to work with wet hair. I put my hair through this whole process just to end up with 1 shade lighter than what I originally had. It was definitely not worth it as now my hair is damaged and the cost for this process was expensive. I am probably going to have to cut my hair a couple of inches short in order to remove the damaged hair, but I will definitely not go there again.
We stayed here as an exchange on Interval because it was supposed to be a 5 star resort. The room was outdated with full size beds. The carpet was filthy & we had to ask to have it cleaned while we were out. That night the heater didn't work and they said they couldn't fix it until the morning and gave us blankets. In 1/2 hour the temperature dropped 10 degrees and we insisted on another room with heat, this was 130AM. They moved us across the hall. We asked to move our stuff in the morning and were told no, we had to move it right then. Then the lock on the door in our new room didn't work, so we couldn't leave the next day until they fixed it. To top it off, there were feces on the bathroom wall!We spoke to Blair, the operations manager, who was apologetic and offered us a weekend at the same location. We told her we had no plans to come back to that area & asked about staying instead at their other property in Miami, to which she replied, if we weren't happy with the Kissimmee resort, then we wouldn't be happy at the Miami resort.
Worse experience ever!! I asked for Junito to do my hair since he was recommended to me and I showed him the looked I wanted and he agreed to it. Once there,he got another guy to do my hair. He did not clean my hair right, did not explained what they were doing to my hair. Pulled my hair so hard in many occasions I wanted to cry and ended up with the biggest headache. Lastly the color was nothing close to what I was looking for and on top of everything I told him from the beginning I wanted a haircut too and he told his assistant to blow dry my hair first and than he'll cut it after. NEVER in my entire life have I ever been so disappointed. I express my frustration to Junito and he was very unprofessional and started to make lies saying he never promised anything.
Ever since I came to Florida from New York, I've been looking for a hairstylist that can handle my hair according to this unpredictable weather here in FL. I finally found it Aura is the best, together with her team take good care of me and my family. I travel all the way from Orlando because it is all worth it! Thank you Ladies!
Completely damage my hair!!! I ask her for a few highlight in the front but she cover my whole head in white higlight. My hair started to fall off after that. I got out crying out there����
Best Full Service Salon In The Area!!! Very Relaxing..Comfortable..Friendly Environment You Won't Be Disappointed...Shardae'z Salon And Spa Is The Place To Be!!