Worst customer service ever, Mitzi is so unprofessional, she knows it and she does not care. We were waiting for her and she just said to other employees that she was very hungry ignoring us all the time, and when we asked her for help, she answered give me a moment and started doing things randomly to kill more time, after all that wait she came back to us with a very rude attitude and said what do you need with out greeting us or making any eye contact, obviously she is not happy doing her job and nobody is supervising her, we drove for more than 30 minutes to that location because they have Ray Ban glasses on site but it was very disappointed and we will never come back. On the other side the front desk ladies were very professional and friendly. No manager supervision at all because Mitzi feels free to act the way she does.
1338 E Vine StKissimmee, FL 34744
From Business: Dr. Jack Mazlin- Kissimmee Optical- St. Cloud Optical
1040 Cypress PkwyKissimmee, FL 34759
From Business: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
755 W Osceola PkwyKissimmee, FL 34741
From Business: Get two complete pairs of glasses with single vision plastic lenses from $69.95 with a free eye exam. *In certain states, eye exams provided by independent Optome…
2653 W Osceola PkwyKissimmee, FL 34741
From Business: Caring for you and your eyes since 1961, the eye care experts at your Kissimmee Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses,…
Had to pay for a prescription! I called before going in and my insurance was approved for an exam and eye glass prescription. After taking my co-pay…
25. Oakley Vault
8166 Vineland Ave Ste 1735Orlando, FL 32821
From Business: The official Oakley outlet store: The Oakley Vault at Orlando Vineland Premium Outlets. Shop Oakley Sunglasses, Goggles, Apparel, and more up to 50% off at Oakley…
26. Sears Optical
8001 S Orange Blossom TrlOrlando, FL 32809
From Business: Visit your Florida Mall Sears Optical Located on 2nd floor behind Children's, for affordable and quality eyewear with style and service that families can trust. F…
Very unprofessional and very poor customer service. I went there because I had a referral from my primary doctor. Unfortunately they forgot to enter the Authorization code, I got there 20 minutes before the schedule appointment. I asked if they had a faxed so they can contact my primary doctor and request the authorization code and she said 'NO'. I asked her again if she can provide me an email and I would call my doctor and have it send to them she also said "NO". This other patient comes in to see the doctor as well and I asked her if she can give my spot to this 'patient' so she can give me time to drive to my doctors office and get the referral and guess what she said "NO". ALL SHE WAS FOCUS IN WAS THAT I HAD TO BE BACK WITHIN 15 MINUTES or needed to reschedule. You know what was my mayor FRUSTRATION I was there to see a DOCTOR not to get my hair or nails done. DO NOT GO TO THIS OFFICE end of the story. Don't waste your time.
I am writing this review so that anyone who is interested in making appointments won't waste their time. I have been a customer/patient for awhile now & since the very beginning I have never liked this place but continued to go here because it was the closest place where I can get my yearly exam. So I thought it would be best to write this honest review so people wont make the mistake of coming here and also because I will no longer go to this business ever again in my life. Below are things to expect from this terrible business. -A extremely loud environment with kids always crying & screaming. - The staff is extremely rude. - If you make an appointment be prepared to be called 30 to 45 mins later on a " busy" day. 15- 20 minutes on a slow day. - They are unsanitary - They will rip you off ( TRUST ME ON THAT ONE) Lastly the Doctor himself is EXTREMELY UNPROFESSIONAL AND RUDE !!! BEWARE !!!!!!!!!!! Please don't let your first time visit fool you if you do decide to check it out.I have written the same review on google to let others know as well.As for the other reviews below they are completely outdated & Dr. Mccoy is no longer that man. I know this because two years ago he was a much more professional man and his business was much smaller so people got better service because is was more one on one.