ACTUALLY ONLY 1 STAR ... star system above would not allow me to adjust When we got there on Saturday morning 6/15/2013 The girls at the front desk had no clue what they were doing at all.. when we checked into our cabins 22and 23, the first thing we noticed was that the air never got cold my son set it down to 65 and it never cooled off ,,, I had to go back into that room in the morning with the maid , to look for my prescription glasses , and the room was still exceptionally hot , she even agreed with me ! and all the garbage bags that we got from 4 meals at your restaurant were picked up , including the girls peanut shells...and set on the dresser all together to make it easy for them to get to . I noticed that our son and girls had used 2 towels the whole weekend and the rest were still hanging up! None of the lights in the fan worked , they were all burned out , and the fuses for the other lights, microwave and coffee machine. kept blowing , the maid even told us that you were in the middle of renovation .... boy you could tell! Our room we left Immaculate never used even one towel or the linens. also the bed next to the bathroom in was totally worn out, it was like sleeping in a wok, and once again the maid acknowledged the renovations, the bed by the door seemed new. Before we ever put our boats in the water we paid for really unacceptable uncovered boat slips , however we attempted to put one of our boats in the water and it never started ... so we never put it in the water .. so we never used that slip.Once again the girls at the front couldn't care at all! I have been calling you every day since we left , because I was given a name or Miss Debbie and her phone number, not only is she never available, nor does she ever return phone calls I want some resolution, and as my son put it :He is a veteran, his kids cleaned up there mess and for a cabin at 73.00 per night, a slip should be included and maid service actually means maid service .... I watched the girls eat their peanuts right over the garbage can !And you can bet , I will drive down there, just to confront the 2 maids that agreed with us at time of check out !If you are looking for a place to go and fish and rent a cabin ....THIS IS NOT IT , YOU WILL GET NICKLE AND DIMED TO DEATH , SERIOUSLY !The maids denied to their boss (go figure) that they told me that the place was going thru a remodel, and that YES cabin 23 Air conditioner did not work properly !Also none of the fan lights worked nor were there any pull strings to check .......duh and some of the fuses in the back room kept blowing , the manager MS.DEBBIE laid the phone down while she was speaking with the maids .... and called me a (for lack of better term, female dog ?) Then they clearly straight up , LIED TO HER , My husband was standing right there and was a witness So I would never recommend this place to anyone ,,,,, Oh by the way if you want to use the poolit's $20.00 per person and kids ARE NOT ALLOWED ! SO RENTERS AND TOURIST BEWARE !All I want is my 50.00 back, and I will not persue this any furtherOh by the way , last week Ms Debbie said she would call me back ...Thah never happened !?
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