Very fast w/quality service dry cleaning g , alterations just 5star A+++!!!!!
I bought a dress (haven't worn at all!) and since it needed ironing I took it in and they decided that it was cheaper and easier for them to wash it then press it. So I agree that it would be fine and they ruined it. The dress was black and red with white polka dots. Now it's half pink with red and black. TOOK NO RESPONSIBILITY!! He said it was bad material and not his fault... HORRIBLE!!!!!!!!!!!
THIS PLACE SUCKS THEY RUIN MY $800 JACKET AND WHEN I SHOWED THEM WHAT THEY HAVE DONE THEY TOLD ME THAT ARE NOT THEIR PROBLEM AND THEY CAN NOT DO ANYTHING ABOUT IT.BE VERY CAREFUL, MISTAKE CAN HAPPEN BUT THEY WANT TAKE RESPONSIBILITY FOR THEIR MISTAKE.POOR POOR BUSINESS MANAGEMENT......I WILL NOT RECOMMEND THIS PLACE TO NO ONE, NOT EVEN TO MY ENEMY.
Called them on the phone and asked to speak to a manager to schedule a routine service for the business that I work at for over 150 associates. I was yelled at on the phone, informed 'there is no manager - this is my store' and was hung up on. This all happened within the first 20 seconds of the call. Poor customer service.
They were horrible. The ruined two of my Nike tech pants that are $100 each (the reason for dry cleaning) and they stated they are not responsible for the damage because they ship to a third party cleaning company. Unjust service to say the least!!
Went in with pants to be hemmed and tapered. Woman asked me to put on pants than just looked at them on me, no pins, no measurements. When I picked up the pants up they weren't pressed and when I put them on at home it looked as though nothing was done. Buyer beware!
Buyer beware: I just went to dry clean America located in Poinciana by Publix. I had to pick up two dresses I dropped off a few days ago. When I was looking at the dresses what I had specifically asked for wasn't done. I needed one of the dresses for tomorrow so I could not wait for them to resend the one out and do what they were supposed to do in the first place. I asked if I left the one and came back if I could pay in full the almost 60 for services that at that point had not been done. The very rude woman said that I had to pay for the dress I was taking or I couldn't take it.WHAT?!? She admitted that they didn't do what they were supposed to do! Why would I have to pay them? Needless to say with police involvement and no reasoning to be had I paid and took all my dresses because it was very evident I wasn't going to get the services I needed there! Beware do not use them! They also took my very expensive hangers and dress bags and didn't know what happened to them!
Worst Cleaners in Town Stay Away......EDIT MY REVIEW » Had 3 pair of pants tapered and hemed.They were hemed very poorly,stitching was uneven and was not pressed after alteration was completed.I was given my items with no plastic covering,and had to ask for my items to be covered.It was costly for the job preformed. I will never go back to this cleaners ever again.I'm so disappointed,surprised that it's still in business.