921 E King Ave, Kingsville, TX 78363
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Service was fast but I left with issues I did not have before. Took my truck in for a routine oil change, aware that my 1998 pick up had some leaks around seals and such, but never a drip from the plug in the oil pan. After hearing a pneumatic tool being used and excessive outside discussion about how bad my truck was leaking oil, one of the technicians presented me with the plug bolt that had shards of fresh stripped metal on it, and told me it was already stripped. And told me that it was already dripping oil when they got it, but I have no previous puddles anywhere that I park. I called and they swore they used no power tools, but I know what a pneumatic torque wrench sounds like. And I know my truck never leaked oil like this
Amazing prices. Amazing service. Just all around AMAZING. Had what could have been a huge problem with my car today.. and these guys not only told me what was wrong (and hands on what to look for in the future) but they went above and beyond to fix the problem, and made sure everything was back to normal (and staying normal) before letting me leave. They were even kind enough to offer to let my 4 year old son and dog stay in their air conditioned office and out of the heat. These guys earned more than 5 stars in my book. I will definitely continue being a customer of you guys! Thank you ♥
11/13/2010Provided by Citysearch -
ARRIVED AT STOP AND LUBE, 11.45 AM. GREETED BY EMPLOYEES. WAITED FOR STALL TO CLEAR THEN ADVISED EMPLOYEE I WOULD DRIVE NEW CORVETTE CONVERTIBLE ONTO PIT AREA AND EMPLOYEE AGREED. SERVICE WAS EXCELLENT. ALL DID SUPER AND COMPLIMENTED MY CAR. UPON COMPLETION AND WHILE PAYING FOR SERVICES, EMPLOYEE BY NAME OF ROY WAS BEING LOUD AND VERY RUDE ABOUT CAR MAKING OBSCENE STATEMENTS ABOUT CAR AND OR PEOPLE THET DROVE THEM. ALL THIS WHILE OTHER CUSTOMERS AND EMPLOYEES LISTENED. STOP AND LUBE IS A FINE ESTABLISHMENT BUT THIS ""ROY"" IS DEGRADING AND BAD FOR BUSINESS, I THANKED THE HANDS-ON EMPLOYEES AND I WISH I COULD HAVE SAID ONLY GOOD REVIEW, BUT I FEEL INSULTED BY THE ACTIONS OF THIS INDIVIDUAL. I WILL ADVISE THE REST OF OUR CORVETTE CLUB MEMBERS OF WHAT TO EXPECT FROM ""ROY"". MY NAME IS ALBERTO ORTEGA 57 YRS. OF AGE. RESPECTABLE MEMBER OF OUR CITY. PLEASE MAKE CONTACT WITH ME @ 361 455 2270.
I took my vehicle into Stop and Lube today, routine oil change. Had no prior issues with my vehicle and when they completed the oil change, my engine was knocking and i was unable to drive it away. Then engine locked and is completely damaged. The owner was VERY rude, disrespectful and actually laughed while I cried about the ordeal. I was completely appalled by his behavior and have no transportation and the owner takes no responsibility for the situation whatsover. So BEWARE of this business, I don't want anyone else to go through this situation.