Their staff seems very undependable. Workers frequently don't show or call. The agency appears to not have adequate staff. They have no one to send out if an aide doesn't show. If you complain to the agency about this they will threaten to contact your insurance carrier and drop you. They don't care about you. Save your money.
Absolutely horrible... I had problems with them returning phone calls & got some song & dance about a person leaving & it put them behind then I had a person from this company come in to sit with my dad & she sat one night & after that went an told all his information to his former employees. And then the company didn't even call me to try and set the record straight or offer anything else. They did not even attempt to contact me regarding the situation. How pathetic can a company be